Try here:-http://support.dell.com/us/en/kb/document.asp?dn=1083290This might also help:-On my site (Link Below) try the AV section and one of the online virus checkers, such as housecall.If that does not work try the malware route.Use these to remove Malware (Spyware and Adware).Spybot S&DAd-AwareCwshredderWith all of these download them, install (after unzip if required), download the latest signature file, run, delete all that they find.Failing those solving your problems a post of a hijackthis log for the experts to advise.HijackThis From HereDownload, run, scan, save log, then in notepad copy the FULL log by copy and paste to a post in one of these specialist spyware removal forums:-http://tomcoyote.org/forums/index.phphttp://forums.spywareinfo.com/index.phphttp://www.net-integration.net/cgi-bin/forum/ikonboard.cgihttp://boards.cexx.org/index.phpDO NOT FIX ANYTHING WITH HIJACKTHIS WITHOUT EXPERT ADVICE, most of what it finds you need for normal MS Windows tasks.Do read the sites FAQ before posting, and advise your problem and what steps you have already done to try to cure your problem.I am in all those sites as ChrisRLG. You might get me, but any of the more problematic ones are handled by the experts. If you get a 'advanced member' like me, we have other ways of asking for advice from the experts, to pass on to you. You could post your log here in this thread (if in the Virus Information and Removal Board - if not post in that board not in this thread), and I will have a go at giving advice, but if you go to one of the more specalist forums more experts will be able to help.
you got the blaster worm.
Try safe mode for the initial parts of that advice from the knowledge Base article. Details of safe mode from here:-http://support.dell.com/us/en/kb/document.asp?dn=1056481
when the timer starts counting down, double click on the clock in the corner of the system tray and set it back an hour or 2. The timer will then have an hour or two added to it.
Don't forget to set the clock back once you have fixed the problem!