Dell System Detect has stopped working

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Dell System Detect has stopped working

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I keep getting the error message above.  How do I reinstall the Dell System Detect software?

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  • Hi dennisv21,

    Try to uninstall and re-install Dell System detect.

    To Uninstall:

    • Click Start
    • Click Control Panel
    • Click Programs or Programs and Features
    • Right-click Dell System Detect
    • Click Uninstall
    • Follow the prompts to complete uninstallation.

    To re-install, click on the following link and follow the on-screen instructions  http://dell.to/13Xrog9

    Thanks & Regards,
    Appu S
    #iworkfordell
    To know more about Dell’s Product Support, Drivers & Downloads, Orders & Dispatch status -> choose your region USA, India. For Dell Support Videos, click Here.

  • I followed your steps, but during the reinstall of the Dell System Detect, I got the same message:  "Dell System Detect has stopped working."

    Here are the details of the crash:

    Problem signature:

     Problem Event Name: APPCRASH

     Application Name: DellSystemDetect.exe

     Application Version: 5.0.2.57

     Application Timestamp: 51cc3945

     Fault Module Name: clr.dll

     Fault Module Version: 4.0.30319.1008

     Fault Module Timestamp: 517a18ff

     Exception Code: c00000fd

     Exception Offset: 000000000003743e

     OS Version: 6.1.7601.2.1.0.768.3

     Locale ID: 1033

     Additional Information 1: afa4

     Additional Information 2: afa48532ca019ecaf79b0f1923301199

     Additional Information 3: 30e9

     Additional Information 4: 30e9a0807076300cc55ebe205c530e20

    Read our privacy statement online:

     go.microsoft.com/fwlink

    If the online privacy statement is not available, please read our privacy statement offline:

     C:\Windows\system32\en-US\erofflps.txt

  • Hi dennisv21,

    Please try a different browser. Also ensure that Microsoft .NET Framework 4 is installed on your computer. You may download and install it from the following link http://dell.to/15QO3kQ.

    Please check if the service tag same in BIOS and on the bar-code of the computer. To access BIOS, restart the computer, tap F2 key on Dell logo.

    Thanks & Regards,
    Appu S
    #iworkfordell
    To know more about Dell’s Product Support, Drivers & Downloads, Orders & Dispatch status -> choose your region USA, India. For Dell Support Videos, click Here.