Acrobat x Standard serial number

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Acrobat x Standard serial number

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Hi,

Just bought a T1650 that had a disk with Acrobat X Standard in it. It is not installed and when I try to install it, it wants a serial number. This came in a white sleeve (no box) so I don't know where to find the serial number.

Any help would be appreciated

All Replies
  • Hi DJC4,

    It seems you have purchased the upgrade serial key for Acrobat X. So, while installing Acrobat X, you need to have the serial keys for both, one for Acrobat X and the other for your previous version of Acrobat. In case you do not have the serial key for previous version of acrobat, you need to contact Adobe Support by using the below link:

    http://dell.to/11kchOK

    If you do not have any old serial key nor a proof of it, you need to get a full version serial key for Acrobat X(only from retailers, if available) or get Acrobat XI.

    You may also refer the below link for more information:

    http://dell.to/10k5t8m

    If you have further questions do reply to the same thread.

    Thanks and Regards,
    Kiran Kumar
    Dell Social Media and Community Professional
    Order Status : http://dell.to/1fgKSTr
    Download Drivers : http://dell.to/1hcxG98

  • Kiran,

    Thanks for your response but that does not seem to be the case. I simply bought the new computer and in the box was a white sleeved disk that has Adobe Acrobat X Standard on it. It is not currently installed on the machine but I would like to install it if this is possible. It is a brand new machine and I did not have an old serial number or version of the software. Why would Dell include the disk and no serial number to go with it?

  • Hi DJC4,

    Request you to provide the system service tag via private message. I will check and let you know what needs to be done. To send a private message, click on my name and select start conversation.

    Thanks and Regards,
    Kiran Kumar
    Dell Social Media and Community Professional
    Order Status : http://dell.to/1fgKSTr
    Download Drivers : http://dell.to/1hcxG98