Hello all. I have a dell Optiplex GX280 - slim.
I have been having an issue for some time now. on start up and right clicking on the desktop, i receive a bios pop up which states: igfxsrvc - program too big to fit into memory. I believe it started after integrating new N-Videa drivers to my computer, so i could play the new Sims 3 games on the old express chipsets.
Windows 7 - ultimate 32-bit, Bios v.A08. 3 gigsof ram. stock everything else.
I've read in other blogs that, this issue may be attached to a possible virus. but i have scanned it with, Malwarebytes, superantispyware, AVG, Spywarebalster, TDSS, And I've cleaned the registry with CCleaner. though still to no avail.
Any help please. will upload HJT report if needed.
Thank you in advance.
igfxsrvc.exe is an un-nesasary file in windows 7. It's considered an empty file class, and only confuses your system into thinking it needs it to run the program. though it is not Spyware or add-ware.
locate file in - C:\Windows\System32 scroll down to igfxsrvc, Application. move it to a a backup folder somewhere in your documents. right click now works. and the graphics drivers are still running.
Thank you for your time!
What drivers did you use when you installed Windows 7?
You added you're own nVidea graphics card to the desktop? Seems to be the intel chipset (integrated graphics) having a problem.
There should be a setting in BIOs. Power down and hold F2 when you power up, make sure the onboard video is disabled. This should stop the intel process trying to load and prevent the conflict.
I used the drivers which came with the disk, shortly after, i updated the bios from a04 to a05.
As far as the video card, I only updated the integrated graphics, with drivers from N-Videa, which the Sims 3 site said would allow the roofs to populate while just using the express chipset family graphics cards on the mother board.
I've gone through the bios, And have also just fully updated the PC from dell.com. Installed the new a08 Bios, reconfigured and still nothing.
I believe it has something to do with the start up procedures. i may have to set igfxsrvc.exe to delay start. but we'll see.
Thank you fro the responce, though.
Any more help is greatly appreciated.
The drivers from the disc are for Windows XP and not 7. They may cause some instabilty. You need to find some Vista 32/Windows 7 32 drivers for your system instead. I am not sure about this nVidea drivers for integrated display. Generally I wouldn't install any nVidea drivers without one of their cards...
There are no Windows 7 drivers available for your system.
Most of the drivers you need if not all should be native to windows 7/found in windows update.
Try pressing [windows] and [r] type msconfig then ok. Select normal start up okay then reboot.
Run the registry cleaner and cleaner in ccleaner (download top right). Reboot again. Has the problem went away?
So it turns out that it was a driver created for the express chipset family in collaboration with DELL, to allow users to play most games with there current video card setup. it runs the program:
Intel(R) Extreme Graphics
And the conflict was:
When the drivers were downloaded, they were installed to run in compatibility with windows 7 by default. though they were meant for windows xp sp3.
So i simply set the compatibility for xp sp3, clicked run as admin. and i no longer get the "Program Too Big To Fit Into Memory" error, just the bios popup, Along with some other services (No errors.)
But i Am still having the problem with right clicking on the desktop. It will give me the blue circle of thought, give some bios error and then finally give me the option menu nearly 5 min. latter.
I have been to DELL for updates and windows 7 drivers, Windows it's self. i have auto update turned on. But i think this may all boil down to, Not having an adequate Video card. Even Aero effects won't work on my desktop.
If you may suguest an appropriate card that would work with my mother board. Just keep in mind I have transferred the guts into an old 2004 Emachine tower, with a 230w power supply. so i can now support full sized video cards. (Something cheap though, Please.)
And as always, Thanks for the help!