Inspiron 1720 Windows vista install stuck on completing installation...................

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Inspiron 1720 Windows vista install stuck on completing installation...................

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Hi Pros,I am installing Vista from fresh coz Harddrive stop working now when I try to install it stuck on completing installation..........

After few hrs of this it is just I mouse on the screen nothing.any idea.I try to install from other DVD as well same problem this could be Ram or what Thkxs

Verified Answer
  • haroonsj,

    Thank you for using the Dell Community Forum.

    You will need to install the Sata Driver. On one of the setup screens is an option to install drivers on the lower right side of the screen. Choose this option and put the Dell Driver disk in. The driver it is looking to install is the Intel Matrix Storage Driver. If you need to download this driver and put it on a disk you can click the title below.

    Another way to complete the install without first installing the driver is to change the bios setting to ATA. To do this restart the system and press F2 to enter setup. Once there you can TAB down to Onboard Devices and hit Enter. Then tab down to SATA Operation. You will then see at the top of the screen on the right side ATA and AHCI. Change this to ATA. Save the changes and exit out. Once the system restarts you should be able to complete the install. After the install and you have loaded the drivers you will need to go back into the bios and change the setting back to AHCI.

    Intel Matrix Storage Manager - Notebooks

     

All Replies
  • haroonsj,

    Thank you for using the Dell Community Forum.

    You will need to install the Sata Driver. On one of the setup screens is an option to install drivers on the lower right side of the screen. Choose this option and put the Dell Driver disk in. The driver it is looking to install is the Intel Matrix Storage Driver. If you need to download this driver and put it on a disk you can click the title below.

    Another way to complete the install without first installing the driver is to change the bios setting to ATA. To do this restart the system and press F2 to enter setup. Once there you can TAB down to Onboard Devices and hit Enter. Then tab down to SATA Operation. You will then see at the top of the screen on the right side ATA and AHCI. Change this to ATA. Save the changes and exit out. Once the system restarts you should be able to complete the install. After the install and you have loaded the drivers you will need to go back into the bios and change the setting back to AHCI.

    Intel Matrix Storage Manager - Notebooks

     

  • Thk you very much done got it going

  • Worked for me also, thanks!!

  • I did this and NOW I am stuck in ata.. when I got to change it the computer will not boot, It brings up start computer normal and I say yes and it just keep going back to that screen... so now what???

  • iv tried everything its not working please help

  • Have you ran the diagnostics to see if the drive is healthy? Does your installation DVD include Service Pack 1?

    See this guide here:

    http://en.community.dell.com/support-forums/software-os/f/3524/t/19480753.aspx

    Page 402 onwards.

    Philip Yip

     

    Windows Reinstallation Guide and Related Wikies See here for other wikies such as Customising and Using Windows 8.1, Dell Wireless Cards and Unofficial Drivers.