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No boot device available - Press F1 to continue

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I have a Dell Poweredge SC40 with Windows 2003.

When it boots I get the error 'No boot device available'

In the Bios the following drives are listed:

Diskette drive, drive 0-sata-0, drive 1 sata-1, drive 2, PATA-0, drive 3, pata-1

There are two physical drives in Windows, how can I check from the Bios which RAID is configured

All cables are secure etc.

As the server is so old I can get a 500gb replacement drive which is the same physical size as the failed drive
Is there a way I can access the data on the server or of getting the original OS to boot?
How should I proceed?

Thanks
All Replies
  • Here are the server specs are per support.dell.com via the Service Tag

    POWEREDGE SC420 - SATA - CELERON 326, 2.

    1512MB SINGLE RANK 533MHZ ECC MEMORY, (2X

    1NO FLOPPY DRIVE

    180GB SATA (7,200RPM) 1IN HARD DRIVE, 1ST

    148X CD-ROM DRIVE

    1DISPLAY : NOT INCLUDED

    1NO MOUSE

    1NO KEYBOARD REQUIRED

    1NO OPERATING SYSTEM.(N)

    1OPENMANAGE SERVER SOFTWARE

    1NO WARRANTY UPGRADE

    1BASE WARRANTY(NA)

    11Y NBD (NEXT BUSINESS DAY)(NA)

    1C1 SATA, 1 HARD DRIVE

  • What happened leading up to this?  How many drives to you actually have in the server?  Did you have RAID enabled in the BIOS / Integrated Devices and is it enabled now?  Do you have a CTRL-A option during POST that you can enter?  If so, what do you see?

  • I'm not sure but it was working until Monday evening but by Tuesday morning this message had appeared.

    There is one physical drive in the server - so no RAID

    There is a CTRL A option, am not in the same country as the server right now, but am awaiting that info and will post asap

    Thanks

  • There is only one hard drive, when the user presses CTRL+A nothing happens except  'SATA Primary hard disk drive 0 failure Strike the F1 key to continue, F2 to run the setup utility'

    Hard Drive Diagnostics

    Drive 0: WDC ROM MODEL-UNICORN-- - Error attempting diagnostics

    Drive 1: No device

    Drive 2: LITE-ON CD-ROM LTN-489S – Diagnostics not supported

    Drive 3: No device

    -------

    SATA Operation – SATA Operation is set to RAID Autodetect/ATA

    RAID AUTODETECT/ATA – RAID if signed drives, otherwise ATA

    RAID OFF – No RAID supported

    RAID ON – SATA is configured for RAID on every boot

  • Well, it won't let you do RAID with the onboard controller with a single drive (some controllers would require a single-disk RAID 0 for a single drive).  My diagnosis?  Your drive failed - is dead.  You can try and plug it into another system as a secondary drive to see if it powers up to the point of being able to see and copy your data, but if the drive is not operational, there isn't much you can do.  At this point, if the data is crucial, call a data recovery pro.

  • I hope there is a tape backup so I can import the tapes into a different server and restore from there.

  • Can anyone tell me whether there will be an issue installing Windows Server 2003 on this server?

  • "Issues" ... there should not be any "issues", but you might run into some things you might consider issues.  If you do, just let us know.

  • Thanks will do

  • I got no joy from the old hard drive.

    I've setup Windows 2003 on a new drive and have the tape drive installed but cannot import or catalog any of the tapes.

    Maybe I should open a new question but the drive is a USB HP Storeagework DAT 160 - can anyone suggest a free or trial program that will import or recognise the tapes?