I have a Dell V305 printer and just put in new ink cartridges and got messege "low on ink" I unplugged from wall and un plugged battery pack for printer, pushed down on cartridges. These were not Dell cartridges though.
Dell Series 9 ink cartridges have a sensor in them that cannot be reset. Article on refilling Dell ink cartridges.
If you use Generic cartridges, some will read the sensor and some don't. You will always get the low ink message. The only way you'll know when you need ink is when the print quality gets terrible.
Dell Series 9 ink cartridges can be purchased at Staples, Walmart or Dell's Website.
What is a Dell Service Tag and how do I locate it?
Original poster, If you have solved your problem, can you please mark the correct thread(s) with your solution. Thanks
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Microsoft MVP - Windows Expert-Consumer April 1, 2012 to March 31, 2015