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Dell 2150Cn- error code 016-302

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I have dell 2150cn. Error code 016-302

I have rebooted printer, removed eth cable from printer.

I can print from USB connection, but once I connect printer to network, printer spits out error code 016-302.

I have upgraded to lasted firmware, dont know what else to do

Anybody have any help?

thanks

Verified Answer
  • Hi Gravydog88,

    Click on the link below for steps to resolve any 016-XXX Error on Dell Laser Printers.

    http://dell.to/16Iwjom

    Please follow all instructions carefully and print the test pages as requested. Keep us posted on the results.

    Thanks & regards,
    Babita S
    #iworkforDell
    To know more about Dell Product Support, Drivers & Downloads, Order & Dispatch status -> choose your region ->
    US Customers; UK Customers; India Customers. For Dell support videos click Here

All Replies
  • Hi Gravydog88,

    Click on the link below for steps to resolve any 016-XXX Error on Dell Laser Printers.

    http://dell.to/16Iwjom

    Please follow all instructions carefully and print the test pages as requested. Keep us posted on the results.

    Thanks & regards,
    Babita S
    #iworkforDell
    To know more about Dell Product Support, Drivers & Downloads, Order & Dispatch status -> choose your region ->
    US Customers; UK Customers; India Customers. For Dell support videos click Here

  • Personally I think it's a compatibility issue with the website (and maybe windows 8) assuming Gravydog88 was printing a page from a website.

    Our household has 2 3000cn printers, 1 desktop with Windows 8, 1 with 8 Pro, 1 with Linux.

    There are some websites my wife tries to print recipes from. She clicks on print recipe and error 016-302 may present itself. This will happen on both Windows 8 desktops with both 3000cn printers (networked).Now if I go to the website with the Linux desktop the recipe prints as it should.

  • Thank you for posting this. Repaired my problem masterfully!
  • I am getting the same error on that printer. The link to the resolve this doesn't work?

  • What were you trying to print?

    If from a website, can you supply the link?

  • I tried the link you provided above, but it doesn't work.  I have the exact same problem.

  • I have the same problem, 016-302 error on my 2150cdn printer. 

    The link mentioned above iwith instructions to fix the problem is not working.  Please advise.

    Thank you,

  • Hello Biller,

    Thank you for posting to the forum. This error is often linked to data, usually a corrupt print job. Please review the attached word document which should provide steps you can use to reach a resolution.

    5611.016 Error Guide.docx

    Regards,

    Joseph E

    #iworkfordell