Windows 8.1 Dell V305 Printer

Peripherals

Peripherals
Dell Monitors, Printers, Projectors, Hardware and Software discussion

Windows 8.1 Dell V305 Printer

  • I just upgraded my Dell Inspiron 1420 to 8.1 PRO and I am unable to connect my Dell 305 printer to a wireless network. I am trying to use the Wireless WLAN Utility Setup; the error message says there is an "internal inconsistent configuration"...and I cannot find the Dell Imaging Toolbox to setup a connect from computer to printer communication.
  • marybelle,

    First run Delete Print Jobs to remove any stuck print job in the queue.

    Disconnect the printer.

    Hit the Windows and x key at the same time, programs and features, your printer, uninstall.

    Restart your computer. Make sure the printer is removed.
    Manual Printer Driver Removal

    Download the Vista 32-bit drivers for Windows 7 32-bit or the Vista 64-bit drivers for Windows 7 64-bit. Install the Vista drivers in the Vista Compatibility mode You'll get a message, the printer is not connected. Connect the printer at this time(powered on).

    Links to the drivers can be found at...

    Dell V305 & V305w All-In-One Printer owners thread (W7)

    Remember virus programs and firewalls will block communications. If you did not install a virus program, then Windows Defender is the default. Try reading...

    Allow Printer past Microsoft Essentials/Windows Defender

    Rick

    #DellRockStar

    What is a Dell Service Tag and how do I locate it? 

     

     

    Original poster, If you have solved your problem, can you please mark the correct thread(s) with your solution. Thanks 

    Welcome to Dell Community!

  • I followed all of the steps above and installed the firmware update on Dells website, but I am still not able to print.  I am connected to the printer, but when I select print, I get a "Communication Not Available" message. Is I select something like "Align Print Cartridges", I get a "This option is not available because the printer is not currently communication." message.  I am connected to the printer wirelessly, but I get the same errors when I am connected via USB.

    When I tried to install the printer via USB, when I got to the part of the instillation where it says to connect your printer to the computer via USB, it did not recognized when I connected it and I was unable to click the next button to proceed to the next screen.

    I have rebooted my computer and the printer several times to no avail.  I have a window 7 PC currently using this printer wirelessly and it works fine. 

    I have windows 8.1 64-bit

    Please help,  I am extremely frustrated. 

  • cccppp3,

    Virus program and firewall installed?

    Did you try installing the Vista 64-bit drivers in the Vista SP2 Compatibility mode?

    Rick

    #DellRockStar

    What is a Dell Service Tag and how do I locate it? 

     

     

    Original poster, If you have solved your problem, can you please mark the correct thread(s) with your solution. Thanks 

    Welcome to Dell Community!

  • Hi Rick,

    Thank you for responding so quickly.  I do have a virus program and firewall installed.  I allowed the instillation fire through the windows firewall when I installed it and I did install the 64-bit version in Vista Service Pack 2 compatibility mode.  Is there anything else that I need to allow through the firewall?

    Cyndy

  • Cyndy,

    What virus program and firewall are you using?

    Rick

    #DellRockStar

    What is a Dell Service Tag and how do I locate it? 

     

     

    Original poster, If you have solved your problem, can you please mark the correct thread(s) with your solution. Thanks 

    Welcome to Dell Community!

  • Just to note that I have the same issue with a just bought inspiron 14z...   I currently running the pre installed McAfee suite which includes a firewall. I tried disabling the firewall last night but did not notice a difference.

    Last night in trying to resolve this I tried installing the Win7 drivers in Win7 compatibility mode but notice that you suggest using Vista.So I might retry with that tonight.

    What I see is that the print jobs seem to get to a certain % and then hang.... ie 19Mb/20Mb

  • Hi Rick, I am using a trail version of Trend Micro. Cyndy
  • Hi,

     The instructions worked for me thanks Rick......  so in summary it was just a case of uninstalling the printer and reinstalling with the Vista compatibility flag set......  (windows 7 did not work)....  

    Of course it would be alot simpler if we had windows 8 drivers.

    regards

    Niall

  • Cyndy,

    Try reading THIS ARTICLE. It should help you allow the printer past Trend Micro's Firewall.

    Niall,

    Lexmark made this printer for Dell and they went out of the printer business. I doubt if you'll find newer drivers for these printers. I have noticed that the Vista drivers have been working for Windows 7, Windows 8 and Windows 8.1 systems.

    Take care,

    Rick

    #DellRockStar

    What is a Dell Service Tag and how do I locate it? 

     

     

    Original poster, If you have solved your problem, can you please mark the correct thread(s) with your solution. Thanks 

    Welcome to Dell Community!

  • Hi Rick,

    Thank you so much for all your help!  Here's what I did to finally get everything to work:

    I uninstalled the V305 driver using the V305 uninstall tool.  Just removing the printer did not work.

    I disabled my firewall and virus software temporarily while installing the printer.

    I installed the driver in compatibility mode as I did before.

    I tested to make sure the printer printed and it did!

    I then enabled the firewall and made sure anything Dell or Lexmark was allowed through the firewall.

    Printed another test page to make sure everything was still working.

    I then enabled my virus software and added C:\Program Files (x86)\Dell V305\Wireless\dldtwpss.exe and the driver (R264842.exe) to my exception list.  I'm not sure if the was necessary, but I figured I'd be safe rather than sorry.

    I then printed another test page just to make sure it was still working.

    Thanks again for all your help!

    Cyndy

  • Cyndy,

    Glad you got it working! Yes Thanks for posting back.

    Take care,

    Rick

    #DellRockStar

    What is a Dell Service Tag and how do I locate it? 

     

     

    Original poster, If you have solved your problem, can you please mark the correct thread(s) with your solution. Thanks 

    Welcome to Dell Community!

  • I have windows 8.1 and cannot find dell imaging tool box after I have reinstalled Dell V305w. I am using an USB connection