Problem Dell Mobile Printing C1660W

Peripherals

Peripherals
Dell Monitors, Printers, Projectors, Hardware and Software discussion

Problem Dell Mobile Printing C1660W

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Hello!

Since last update, the Dell Mobile printing app crashes when you open a file.

 

Before the update, I was not able to print FULL SCREEN on A4. Neither on iOS nor on Android. It works fine from Win7 or Mac OS, but when i was printing an image or PDF, the A4-page was just 50-75% filled. So it looks like, the app auto shrinks every damn file.

You have also seen that on the preview page on the app. And it doesnt change anything, if i set everything to A4. The image or PDF was never full printed on A4, but since the latest update i cannot print anymore at all and when I look at the reviews on the market, I am not the only one.

App: https://play.google.com/store/apps/details?id=com.dell.mobileprint

 

I just bought the C1660W because it had a NATIVE printing app (not AirPrint or sth like that) and the printing NEVER worked 100% correct via the App and now it doesnt work at all..

 

I send several mails to the mobileprint-mail address but i got ZERO replies... So my last hope are the forums, where i hope some Dev will read or hear this..

 

I am really disappointed in Dell and i own enough other Dell hardware, where i never had such troubles..

 

Logcat:

D/dalvikvm(  607): JIT code cache reset in 1 ms (1048496 bytes 115/0)
D/dalvikvm(  607): GC_FOR_ALLOC freed 5750K, 52% free 38307K/78268K, paused 119ms, total 119ms
W/InputMethodManagerService(  607): Starting input on non-focused client com.android.internal.view.IInputMethodClient$Stub$Proxy@41fbef48 (uid=10043 pid=1583)
I/ActivityManager(  607): Displayed com.dell.mobileprint/com.softwareimaging.printApp.DellPrintContentFilter: +231ms
I/ActivityManager(  607): START u0 {cmp=com.dell.mobileprint/com.softwareimaging.printApp.OfficePrintableList (has extras)} from pid 31710
D/dalvikvm(31710): GC_CONCURRENT freed 3440K, 21% free 14006K/17720K, paused 3ms+10ms, total 57ms
D/dalvikvm(31710): WAIT_FOR_CONCURRENT_GC blocked 32ms
D/dalvikvm(31710): WAIT_FOR_CONCURRENT_GC blocked 32ms
I/ActivityManager(  607): Displayed com.dell.mobileprint/com.softwareimaging.printApp.OfficePrintableList: +438ms
D/dalvikvm(31710): GC_CONCURRENT freed 5377K, 30% free 12515K/17852K, paused 3ms+6ms, total 78ms
W/CursorWrapperInner(31710): Cursor finalized without prior close()
I/ActivityManager(  607): START u0 {act=com.directoffice.android.intent.action.PRINT dat=file:///storage/emulated/0/Download/a.pdf typ=application/pdf cmp=com.d
ell.mobileprint/com.softwareimaging.printPreview.PrintPreviewPhoneActivity (has extras)} from pid 31710
E/WifiStateMachine(  607): Error! unhandled message{ what=131157 when=0 }
I/ActivityManager(  607): Displayed com.dell.mobileprint/com.softwareimaging.printPreview.PrintPreviewPhoneActivity: +312ms
D/dalvikvm(31909): GC_CONCURRENT freed 5620K, 53% free 5087K/10820K, paused 3ms+5ms, total 80ms
D/dalvikvm(31710): GC_CONCURRENT freed 2389K, 25% free 13441K/17852K, paused 3ms+4ms, total 69ms
D/dalvikvm(31710): WAIT_FOR_CONCURRENT_GC blocked 17ms
D/dalvikvm(31710): GC_FOR_ALLOC freed 62K, 25% free 13398K/17852K, paused 34ms, total 34ms
I/dalvikvm-heap(31710): Grow heap (frag case) to 13.837MB for 206416-byte allocation
D/dalvikvm(31710): GC_FOR_ALLOC freed 4K, 25% free 13597K/18056K, paused 34ms, total 34ms
I/dalvikvm-heap(31710): Grow heap (frag case) to 14.033MB for 206416-byte allocation
D/dalvikvm(31710): GC_FOR_ALLOC freed 679K, 26% free 13632K/18260K, paused 39ms, total 39ms
D/dalvikvm(31909): GC_CONCURRENT freed 600K, 52% free 5243K/10820K, paused 2ms+7ms, total 49ms
D/dalvikvm(31909): GC_CONCURRENT freed 804K, 52% free 5292K/10820K, paused 4ms+2ms, total 39ms
D/dalvikvm(31909): GC_CONCURRENT freed 708K, 50% free 5440K/10820K, paused 3ms+7ms, total 38ms
D/dalvikvm(31909): GC_CONCURRENT freed 942K, 50% free 5436K/10820K, paused 3ms+4ms, total 53ms
D/dalvikvm(31710): GC_CONCURRENT freed 3580K, 25% free 13738K/18260K, paused 2ms+4ms, total 44ms
D/dalvikvm(31710): WAIT_FOR_CONCURRENT_GC blocked 23ms
D/dalvikvm(31909): GC_CONCURRENT freed 909K, 50% free 5416K/10820K, paused 3ms+5ms, total 41ms
F/libc    (31909): Fatal signal 11 (SIGSEGV) at 0x00000000 (code=1), thread 32118 (PDFDocPrintThre)
I/DEBUG   (  198): *** *** *** *** *** *** *** *** *** *** *** *** *** *** *** ***
I/DEBUG   (  198): Build fingerprint: 'google/occam/mako:4.3/JWR66V/737497:user/release-keys'
I/DEBUG   (  198): Revision: '11'
I/DEBUG   (  198): pid: 31909, tid: 32118, name: PDFDocPrintThre  >>> com.dell.mobileprint:printPreview <<<
I/DEBUG   (  198): signal 11 (SIGSEGV), code 1 (SEGV_MAPERR), fault addr 00000000
I/DEBUG   (  198):     r0 00000000  r1 00000000  r2 ffffffff  r3 00000000
I/DEBUG   (  198):     r4 74058a50  r5 748bf828  r6 ffffffff  r7 00000000
I/DEBUG   (  198):     r8 00000001  r9 fffff8c8  sl 40435ea0  fp 74058b84
I/DEBUG   (  198):     ip 4043ad78  sp 74058970  lr 402ef52c  pc 4006ac74  cpsr 68000030
I/DEBUG   (  198):     d0  4dfdfce7c50d69f6  d1  d2a336d21a7d00ff
I/DEBUG   (  198):     d2  17ed3b03a87d6d9a  d3  fb68f6fd37f5f3bf
I/DEBUG   (  198):     d4  7d00ff4dfdfcef45  d5  47d92fb52ffbd09a
I/DEBUG   (  198):     d6  7efef7a27d6700a5  d7  bd681fcdbe00ffa6
I/DEBUG   (  198):     d8  0000000080000000  d9  3f10000042800000
I/DEBUG   (  198):     d10 3ff0000000000000  d11 3ff0000000000000
I/DEBUG   (  198):     d12 0000000000000000  d13 0000000000000000
I/DEBUG   (  198):     d14 0000000000000000  d15 0000000000000000
I/DEBUG   (  198):     d16 142dc5000128fab4  d17 1445015014450150
I/DEBUG   (  198):     d18 8ab14a0fe5517a28  d19 9447e9a1fc154031
I/DEBUG   (  198):     d20 f25700c528c62a3d  d21 a318abf4501ea587
I/DEBUG   (  198):     d22 c588527a88000114  d23 e014841140318a4d
I/DEBUG   (  198):     d24 0000000000000000  d25 3fceb851e0000000
I/DEBUG   (  198):     d26 0000000000000000  d27 3fceb851e0000000
I/DEBUG   (  198):     d28 0000000000000000  d29 0000000000000000
I/DEBUG   (  198):     d30 0000000000000000  d31 bfceb851e0000000
I/DEBUG   (  198):     scr 60000010
I/DEBUG   (  198):
I/DEBUG   (  198): backtrace:
I/DEBUG   (  198):     #00  pc 0001dc74  /system/lib/libc.so (strlen+83)
I/DEBUG   (  198):     #01  pc 000da528  /system/lib/libskia.so (SkWriter32::writeString(char const*, unsigned int)+256)
I/DEBUG   (  198):     #02  pc 0011492c  /system/lib/libskia.so (SkImageRef_ashmem::flatten(SkFlattenableWriteBuffer&) const+44)
I/DEBUG   (  198):     #03  pc 000a072c  /system/lib/libskia.so (SkFlattenableWriteBuffer::flattenObject(SkFlattenable*, SkFlattenableWriteBuffer&)+20)
I/DEBUG   (  198):     #04  pc 000aac94  /system/lib/libskia.so (SkOrderedWriteBuffer::writeFlattenable(SkFlattenable*)+164)
I/DEBUG   (  198):     #05  pc 00073dac  /system/lib/libskia.so (SkBitmap::flatten(SkFlattenableWriteBuffer&) const+212)
I/DEBUG   (  198):     #06  pc 000aaf18  /system/lib/libskia.so (SkOrderedWriteBuffer::writeBitmap(SkBitmap const&)+472)
I/DEBUG   (  198):     #07  pc 000bc5d0  /system/lib/libskia.so (SkPicturePlayback::flattenToBuffer(SkOrderedWriteBuffer&) const+116)
I/DEBUG   (  198):     #08  pc 000bc8c0  /system/lib/libskia.so (SkPicturePlayback::serialize(SkWStream*, bool (*)(SkWStream*, SkBitmap const&)) const+292)
I/DEBUG   (  198):     #09  pc 000bae10  /system/lib/libskia.so (SkPicture::serialize(SkWStream*, bool (*)(SkWStream*, SkBitmap const&)) const+112)
I/DEBUG   (  198):     #10  pc 0007cb43  /system/lib/libandroid_runtime.so
I/DEBUG   (  198):     #11  pc 0001de0c  /system/lib/libdvm.so (dvmPlatformInvoke+112)
I/DEBUG   (  198):     #12  pc 0004e13b  /system/lib/libdvm.so (dvmCallJNIMethod(unsigned int const*, JValue*, Method const*, Thread*)+398)
I/DEBUG   (  198):     #13  pc 00027220  /system/lib/libdvm.so
I/DEBUG   (  198):     #14  pc 0002b824  /system/lib/libdvm.so (dvmInterpret(Thread*, Method const*, JValue*)+184)
I/DEBUG   (  198):     #15  pc 00060195  /system/lib/libdvm.so (dvmCallMethodV(Thread*, Method const*, Object*, bool, JValue*, std::__va_list)+292)
I/DEBUG   (  198):     #16  pc 000601bf  /system/lib/libdvm.so (dvmCallMethod(Thread*, Method const*, Object*, JValue*, ...)+20)
I/DEBUG   (  198):     #17  pc 00054f47  /system/lib/libdvm.so
I/DEBUG   (  198):     #18  pc 0000cba0  /system/lib/libc.so (__thread_entry+72)
I/DEBUG   (  198):     #19  pc 0000cd1c  /system/lib/libc.so (pthread_create+208)
I/DEBUG   (  198):     #20  pc 0000e8a4  <unknown>
I/DEBUG   (  198):
I/DEBUG   (  198): stack:
I/DEBUG   (  198):          74058930  5700c528  /dev/ashmem/dalvik-heap (deleted)
I/DEBUG   (  198):          74058934  1ea587f2
I/DEBUG   (  198):          74058938  18abf450
I/DEBUG   (  198):          7405893c  b5d578ae
I/DEBUG   (  198):          74058940  74058a40  [stack:32118]
I/DEBUG   (  198):          74058944  00003458
I/DEBUG   (  198):          74058948  74058a50  [stack:32118]
I/DEBUG   (  198):          7405894c  00000048
I/DEBUG   (  198):          74058950  00000048
I/DEBUG   (  198):          74058954  fffff8c8
I/DEBUG   (  198):          74058958  00000044
I/DEBUG   (  198):          7405895c  402bf608  /system/lib/libskia.so (SkOrderedWriteBuffer::writeStream(SkStream*, unsigned int)+96)
I/DEBUG   (  198):          74058960  00000076
I/DEBUG   (  198):          74058964  74058a40  [stack:32118]
I/DEBUG   (  198):          74058968  df0027ad
I/DEBUG   (  198):          7405896c  00000000
I/DEBUG   (  198):     #00  74058970  40408cb0  /system/lib/libskia.so (SkString::gEmptyRec)
I/DEBUG   (  198):          ........  ........
I/DEBUG   (  198):     #01  74058970  40408cb0  /system/lib/libskia.so (SkString::gEmptyRec)
I/DEBUG   (  198):          74058974  74058a40  [stack:32118]
I/DEBUG   (  198):          74058978  748bf828
I/DEBUG   (  198):          7405897c  0000002c
I/DEBUG   (  198):          74058980  74058a50  [stack:32118]
I/DEBUG   (  198):          74058984  00000001
I/DEBUG   (  198):          74058988  40435ea0  /system/lib/libskia.so
I/DEBUG   (  198):          7405898c  40329930  /system/lib/libskia.so (SkImageRef_ashmem::flatten(SkFlattenableWriteBuffer&) const+48)
I/DEBUG   (  198):     #02  74058990  40438850  /system/lib/libskia.so
I/DEBUG   (  198):          74058994  74058a40  [stack:32118]
I/DEBUG   (  198):          74058998  00000030
I/DEBUG   (  198):          7405899c  402b5730  /system/lib/libskia.so (SkFlattenableWriteBuffer::flattenObject(SkFlattenable*, SkFlattenableWriteBuffer&)+24)
I/DEBUG   (  198):
I/DEBUG   (  198): memory near r4:
I/DEBUG   (  198):     74058a30 00000002 722123c0 00000006 00000001
I/DEBUG   (  198):     74058a40 40436270 00000001 74058a2c 00000000
I/DEBUG   (  198):     74058a50 00000000 00000000 74058af8 6e62edd4
I/DEBUG   (  198):     74058a60 748b1e50 720d4568 00000400 000034a0
I/DEBUG   (  198):     74058a70 00003448 00000000 74058a18 00000000
I/DEBUG   (  198):     74058a80 41e96ca8 41e96ca8 74058aec 6d403f70
I/DEBUG   (  198):     74058a90 00000000 74058ab4 74058aec 408e7505
I/DEBUG   (  198):     74058aa0 41e96ca8 408ea66b 74058ab8 74058aec
I/DEBUG   (  198):     74058ab0 4094f0c0 74058adc 720d1c48 408e74e3
I/DEBUG   (  198):     74058ac0 721d48a8 74058adc 720d1c48 408e7505
I/DEBUG   (  198):     74058ad0 00000000 408e7a57 70b7b608 721d48a8
I/DEBUG   (  198):     74058ae0 70b7b608 4019099f 74058aec 401a497b
I/DEBUG   (  198):     74058af0 00000000 00000001 00000001 7447a658
I/DEBUG   (  198):     74058b00 720cec08 720d1c48 00000000 7447a658
I/DEBUG   (  198):     74058b10 720cec08 720d1c48 00000000 74058b6c
I/DEBUG   (  198):     74058b20 721f4e50 721d48b8 74058b84 402cfe14
I/DEBUG   (  198):
I/DEBUG   (  198): memory near r5:
I/DEBUG   (  198):     748bf808 02010100 01000102 02020201 01020201
I/DEBUG   (  198):     748bf818 02020101 00010201 00000000 0000008b
I/DEBUG   (  198):     748bf828 40438850 00000002 4043d6b8 00000000
I/DEBUG   (  198):     748bf838 00000000 00000000 00000001 40408cb0
I/DEBUG   (  198):     748bf848 00000001 00000000 00000000 00000000
I/DEBUG   (  198):     748bf858 00000000 00000000 00000000 00000690
I/DEBUG   (  198):     748bf868 000001a4 000001b0 00040106 00000000
I/DEBUG   (  198):     748bf878 720ceb70 00000006 00000000 40090000
I/DEBUG   (  198):     748bf888 00000000 00000000 00000000 00000077
I/DEBUG   (  198):     748bf898 74059000 000b2000 00000000 00000000
I/DEBUG   (  198):     748bf8a8 00000088 0000002b 40436340 00000001
I/DEBUG   (  198):     748bf8b8 748c50e0 748c51e0 00000012 00000019
I/DEBUG   (  198):     748bf8c8 00000026 00000000 00000000 0000003b
I/DEBUG   (  198):     748bf8d8 00000000 00000000 00000000 748bf828
I/DEBUG   (  198):     748bf8e8 00000000 00000000 00000000 00000000
I/DEBUG   (  198):     748bf8f8 00000690 000001a4 000001b0 00040106
I/DEBUG   (  198):
I/DEBUG   (  198): memory near sl:
I/DEBUG   (  198):     40435e80 40291b24 00000000 00000000 00000000
I/DEBUG   (  198):     40435e90 402b5234 402b52a0 4027db6c 00000000
I/DEBUG   (  198):     40435ea0 00000000 00000000 402b5114 402b5160
I/DEBUG   (  198):     40435eb0 4027db6c 40291b24 40291b24 00000000
I/DEBUG   (  198):     40435ec0 00000000 00000000 402b5114 402b5160
I/DEBUG   (  198):     40435ed0 4027db6c 40291b24 40291b24 00000000
I/DEBUG   (  198):     40435ee0 00000000 00000000 402b51b4 402b5218
I/DEBUG   (  198):     40435ef0 4027db6c 402b510c 402b50e0 00000000
I/DEBUG   (  198):     40435f00 00000000 00000000 4027db48 4027dbd0
I/DEBUG   (  198):     40435f10 4027db6c 400a5931 40291b24 00000000
I/DEBUG   (  198):     40435f20 00000000 00000000 402b5614 402b5668
I/DEBUG   (  198):     40435f30 4027de54 402b56c8 400a5931 400a5931
I/DEBUG   (  198):     40435f40 400a5931 400a5931 400a5931 400a5931
I/DEBUG   (  198):     40435f50 400a5931 400a5931 400a5931 400a5931
I/DEBUG   (  198):     40435f60 400a5931 400a5931 400a5931 400a5931
I/DEBUG   (  198):     40435f70 400a5931 400a5931 400a5931 400a5931
I/DEBUG   (  198):
I/DEBUG   (  198): memory near fp:
I/DEBUG   (  198):     74058b64 408bbe10 fc500009 408e70e5 721f4e50
I/DEBUG   (  198):     74058b74 00000001 6f13bbba 41555e60 00000053
I/DEBUG   (  198):     74058b84 408ec13f 721f4e50 6f13bbb6 401a8b2d
I/DEBUG   (  198):     74058b94 721d48b8 6d76c240 73e0b4ec a4c00001
I/DEBUG   (  198):     74058ba4 00000000 00000000 40098310 00000000
I/DEBUG   (  198):     74058bb4 00000000 4093bf5f 00000000 00000000
I/DEBUG   (  198):     74058bc4 74058ba8 4152d800 00000001 4152d800
I/DEBUG   (  198):     74058bd4 41d4a9b8 4094d1e8 40909127 41d4a9b8
I/DEBUG   (  198):     74058be4 41d4a9b8 74058c54 6d44856c 00000001
I/DEBUG   (  198):     74058bf4 41555e60 0000000a 00000001 6d448558
I/DEBUG   (  198):     74058c04 6f1ce94c 74058c54 00000038 00000001
I/DEBUG   (  198):     74058c14 40909803 6f1ce94c 6eb74a88 41555e60
I/DEBUG   (  198):     74058c24 6f1ce94c 6f4fd000 00003b88 00000002
I/DEBUG   (  198):     74058c34 40098310 6d3daa18 40909c6b 74058c54
I/DEBUG   (  198):     74058c44 6f1ce94c 74058c54 4090a261 00004000
I/DEBUG   (  198):     74058c54 6d3daa18 00002b32 40906a6b 41e96ca8
I/DEBUG   (  198):
I/DEBUG   (  198): memory near ip:
I/DEBUG   (  198):     4043ad58 4003db54 40085f44 400a5885 400a58db
I/DEBUG   (  198):     4043ad68 400bcde8 40085e68 4005e899 4006a064
I/DEBUG   (  198):     4043ad78 4006ac21 4005b1ec 4005b2f0 40085c69
I/DEBUG   (  198):     4043ad88 400a5927 400ab368 400b2dc8 400ac3f8
I/DEBUG   (  198):     4043ad98 400b6510 400748b5 40085bc9 40077c91
I/DEBUG   (  198):     4043ada8 400a5919 40074a29 400749ad 400ab578
I/DEBUG   (  198):     4043adb8 40079d9d 400682d4 40079d2f 400682b4
I/DEBUG   (  198):     4043adc8 40068364 4006a8d9 40086310 40074a85
I/DEBUG   (  198):     4043add8 4005ab99 4006f1bf 40071eb9 40087070
I/DEBUG   (  198):     4043ade8 4006f161 40071705 4005fed9 4003db2c
I/DEBUG   (  198):     4043adf8 400ae024 400acf98 400681e0 4045da88
I/DEBUG   (  198):     4043ae08 40465db4 4045d754 4044c23c 4005abad
I/DEBUG   (  198):     4043ae18 4046e864 40069cf0 4045d284 4045d64c
I/DEBUG   (  198):     4043ae28 40465d64 4046e308 4045da00 4045d8f0
I/DEBUG   (  198):     4043ae38 4044c13c 40456d08 404567ec 4044c5c8
I/DEBUG   (  198):     4043ae48 4044c66c 4044c2d8 4044c23c 4045db58
I/DEBUG   (  198):
I/DEBUG   (  198): memory near sp:
I/DEBUG   (  198):     74058950 00000048 fffff8c8 00000044 402bf608
I/DEBUG   (  198):     74058960 00000076 74058a40 df0027ad 00000000
I/DEBUG   (  198):     74058970 40408cb0 74058a40 748bf828 0000002c
I/DEBUG   (  198):     74058980 74058a50 00000001 40435ea0 40329930
I/DEBUG   (  198):     74058990 40438850 74058a40 00000030 402b5730
I/DEBUG   (  198):     740589a0 748b1e50 402bfc98 40436270 74058a40
I/DEBUG   (  198):     740589b0 748d2c6c 402bf3dc 00000001 40288db0
I/DEBUG   (  198):     740589c0 74058a40 748d2c6c 00000000 402bff1c
I/DEBUG   (  198):     740589d0 00000000 40339a28 74058a50 402ef0a4
I/DEBUG   (  198):     740589e0 74058a40 62746d70 74058a40 720cec08
I/DEBUG   (  198):     740589f0 00000000 00000001 00000001 402d15d4
I/DEBUG   (  198):     74058a00 720d1c48 00000001 720cec08 00000000
I/DEBUG   (  198):     74058a10 4043ad10 402d18c4 40435ee8 00000002
I/DEBUG   (  198):     74058a20 00000000 00000000 00000000 40435ea8
I/DEBUG   (  198):     74058a30 00000002 722123c0 00000006 00000001
I/DEBUG   (  198):     74058a40 40436270 00000001 74058a2c 00000000
I/DEBUG   (  198):
I/DEBUG   (  198): code around pc:
I/DEBUG   (  198):     4006ac54 b31a2b01 0f04f013 800af000 3b04f851
I/DEBUG   (  198):     4006ac64 3c01f1a3 0c03ea2c 3c80f01c 8033f040
I/DEBUG   (  198):     4006ac74 2302e8f1 f040f891 3c01f1a2 0c02ea2c
I/DEBUG   (  198):     4006ac84 3c80f01c 800ff040 3c01f1a3 0c03ea2c
I/DEBUG   (  198):     4006ac94 3c80f01c 801ff040 bfeaf7ff 0000eba1
I/DEBUG   (  198):     4006aca4 0001f1a0 eba14770 ea5f0000 f040434c
I/DEBUG   (  198):     4006acb4 f0808009 ea5f800a f0400c4c f1a08009
I/DEBUG   (  198):     4006acc4 47700005 0008f1a0 f1a04770 47700007
I/DEBUG   (  198):     4006acd4 0006f1a0 eba14770 ea5f0000 f040434c
I/DEBUG   (  198):     4006ace4 f0808009 ea5f800a f0400c4c f1a08009
I/DEBUG   (  198):     4006acf4 47700001 0004f1a0 f1a04770 47700003
I/DEBUG   (  198):     4006ad04 0002f1a0 bf004770 e92d4038 e59f0038
I/DEBUG   (  198):     4006ad14 e59f5038 e08f0000 ebffc132 e08f5005
I/DEBUG   (  198):     4006ad24 e5954004 e1540005 08bd8038 e5943008
I/DEBUG   (  198):     4006ad34 e3530000 0a000000 e12fff33 e5944004
I/DEBUG   (  198):     4006ad44 e1540005 1afffff8 e8bd8038 0002a340
I/DEBUG   (  198):
I/DEBUG   (  198): code around lr:
I/DEBUG   (  198):     402ef50c e3c55003 e28c1004 e584101c e583800c
I/DEBUG   (  198):     402ef51c e78a6002 eaffffdd e1a00001 ebfe33ab
I/DEBUG   (  198):     402ef52c e1a06000 eaffffc1 e3510000 e92d4008
I/DEBUG   (  198):     402ef53c aa000001 ebfe33a5 e1a01000 e2810008
I/DEBUG   (  198):     402ef54c e3c00003 e8bd8008 e59f0004 e08f0000
I/DEBUG   (  198):     402ef55c e12fff1e 00000ba8 e3a00000 e12fff1e
I/DEBUG   (  198):     402ef56c e12fff1e e1a00001 e12fff1e e59f2038
I/DEBUG   (  198):     402ef57c e1a0cc20 e59f3034 e26ccc01 e08f2002
I/DEBUG   (  198):     402ef58c e7922003 e5923000 e0012003 e0031421
I/DEBUG   (  198):     402ef59c e002029c e00c019c e0031422 e1cc3003
I/DEBUG   (  198):     402ef5ac e1832001 e0820000 e12fff1e 0014b780
I/DEBUG   (  198):     402ef5bc fffff7e0 e59f2040 e1a0cc21 e59f303c
I/DEBUG   (  198):     402ef5cc e52d4004 e26ccc01 e08f2002 e7924003
I/DEBUG   (  198):     402ef5dc e5943000 e0004003 e0032420 e0000c94
I/DEBUG   (  198):     402ef5ec e00c0c92 e0032420 e1cc3003 e1820003
I/DEBUG   (  198):     402ef5fc e0800001 e8bd0010 e12fff1e 0014b734
I/BootReceiver(  607): Copying /data/tombstones/tombstone_08 to DropBox (SYSTEM_TOMBSTONE)
I/ActivityManager(  607): Process com.dell.mobileprint:printPreview (pid 31909) has died.
W/ActivityManager(  607): Scheduling restart of crashed service com.dell.mobileprint/com.softwareimaging.printPreview.PrintPreviewService in 5000ms
W/DropBoxManagerService(  607): Dropping: SYSTEM_TOMBSTONE (10 > 0 bytes)
W/DropBoxManagerService(  607): Dropping: data_app_native_crash (10 > 0 bytes)
D/Zygote  (  201): Process 31909 terminated by signal (11)
D/dalvikvm(31710): GC_CONCURRENT freed 3508K, 24% free 13903K/18260K, paused 2ms+3ms, total 70ms
D/dalvikvm(31710): GC_CONCURRENT freed 3857K, 25% free 13775K/18260K, paused 1ms+5ms, total 59ms
D/dalvikvm(31710): GC_CONCURRENT freed 3680K, 25% free 13851K/18260K, paused 3ms+5ms, total 71ms
D/dalvikvm(31710): WAIT_FOR_CONCURRENT_GC blocked 27ms
D/dalvikvm(31710): GC_CONCURRENT freed 3733K, 24% free 13880K/18260K, paused 3ms+6ms, total 72ms
D/dalvikvm(31710): GC_CONCURRENT freed 3719K, 24% free 13930K/18260K, paused 4ms+4ms, total 76ms
D/dalvikvm(31710): WAIT_FOR_CONCURRENT_GC blocked 47ms
D/dalvikvm(31710): GC_CONCURRENT freed 3726K, 24% free 13990K/18260K, paused 2ms+5ms, total 78ms
D/dalvikvm(31710): WAIT_FOR_CONCURRENT_GC blocked 54ms
I/ActivityManager(  607): Start proc com.dell.mobileprint:printPreview for service com.dell.mobileprint/com.softwareimaging.printPreview.PrintPreviewService: pi
d=32145 uid=10006 gids={50006, 3003, 1015, 1028}
E/SILog   (32145): Failed to initialise logger
W/SILog   (32145): java.io.FileNotFoundException: /storage/emulated/0/siDebug: open failed: ENOENT (No such file or directory)
W/SILog   (32145):     at libcore.io.IoBridge.open(IoBridge.java:409)
W/SILog   (32145):     at java.io.FileInputStream.<init>(FileInputStream.java:78)
W/SILog   (32145):     at java.io.FileInputStream.<init>(FileInputStream.java:105)
W/SILog   (32145):     at java.io.FileReader.<init>(FileReader.java:66)
W/SILog   (32145):     at yu.<init>(AndroidNetConfig.java:38)
W/SILog   (32145):     at com.softwareimaging.printApp.PrintAppBase.<clinit>(PrintAppBase.java:499)
W/SILog   (32145):     at java.lang.Class.newInstanceImpl(Native Method)
W/SILog   (32145):     at java.lang.Class.newInstance(Class.java:1130)
W/SILog   (32145):     at android.app.Instrumentation.newApplication(Instrumentation.java:1001)
W/SILog   (32145):     at android.app.Instrumentation.newApplication(Instrumentation.java:986)
W/SILog   (32145):     at android.app.LoadedApk.makeApplication(LoadedApk.java:504)
W/SILog   (32145):     at android.app.ActivityThread.handleBindApplication(ActivityThread.java:4609)
W/SILog   (32145):     at android.app.ActivityThread.access$1300(ActivityThread.java:153)
W/SILog   (32145):     at android.app.ActivityThread$H.handleMessage(ActivityThread.java:1329)
W/SILog   (32145):     at android.os.Handler.dispatchMessage(Handler.java:99)
W/SILog   (32145):     at android.os.Looper.loop(Looper.java:137)
W/SILog   (32145):     at android.app.ActivityThread.main(ActivityThread.java:5295)
W/SILog   (32145):     at java.lang.reflect.Method.invokeNative(Native Method)
W/SILog   (32145):     at java.lang.reflect.Method.invoke(Method.java:525)
W/SILog   (32145):     at com.android.internal.os.ZygoteInit$MethodAndArgsCaller.run(ZygoteInit.java:739)
W/SILog   (32145):     at com.android.internal.os.ZygoteInit.main(ZygoteInit.java:555)
W/SILog   (32145):     at dalvik.system.NativeStart.main(Native Method)
W/SILog   (32145): Caused by: libcore.io.ErrnoException: open failed: ENOENT (No such file or directory)
W/SILog   (32145):     at libcore.io.Posix.open(Native Method)
W/SILog   (32145):     at libcore.io.BlockGuardOs.open(BlockGuardOs.java:110)
W/SILog   (32145):     at libcore.io.IoBridge.open(IoBridge.java:393)
W/SILog   (32145):     at java.io.FileInputStream.<init>(FileInputStream.java:78)
W/SILog   (32145):     at java.io.FileInputStream.<init>(FileInputStream.java:105)
W/SILog   (32145):     at java.io.FileReader.<init>(FileReader.java:66)
W/SILog   (32145):     at yu.<init>(AndroidNetConfig.java:38)
W/SILog   (32145):     at com.softwareimaging.printApp.PrintAppBase.<clinit>(PrintAppBase.java:499)
W/SILog   (32145):     at java.lang.Class.newInstanceImpl(Native Method)
W/SILog   (32145):     at java.lang.Class.newInstance(Class.java:1130)
W/SILog   (32145):     at android.app.Instrumentation.newApplication(Instrumentation.java:1001)
W/SILog   (32145):     at android.app.Instrumentation.newApplication(Instrumentation.java:986)
W/SILog   (32145):     at android.app.LoadedApk.makeApplication(LoadedApk.java:504)
W/SILog   (32145):     at android.app.ActivityThread.handleBindApplication(ActivityThread.java:4609)
W/SILog   (32145):     at android.app.ActivityThread.access$1300(ActivityThread.java:153)
W/SILog   (32145):     at android.app.ActivityThread$H.handleMessage(ActivityThread.java:1329)
W/SILog   (32145):     at android.os.Handler.dispatchMessage(Handler.java:99)
W/SILog   (32145):     at android.os.Looper.loop(Looper.java:137)
W/SILog   (32145):     at android.app.ActivityThread.main(ActivityThread.java:5295)
W/SILog   (32145):     at java.lang.reflect.Method.invokeNative(Native Method)
W/SILog   (32145):     at java.lang.reflect.Method.invoke(Method.java:525)
W/SILog   (32145):     at com.android.internal.os.ZygoteInit$MethodAndArgsCaller.run(ZygoteInit.java:739)
W/SILog   (32145):     at com.android.internal.os.ZygoteInit.main(ZygoteInit.java:555)
W/SILog   (32145):     at dalvik.system.NativeStart.main(Native Method)
I/PrivacyConnectivityManager(32145): now in constructor for package: com.dell.mobileprint
W/ContextImpl(  607): Calling a method in the system process without a qualified user: android.app.ContextImpl.sendBroadcast:1153 android.privacy.PrivacySetting
sManagerService.notification:129 android.privacy.IPrivacySettingsManager$Stub.onTransact:98 android.os.Binder.execTransact:388 dalvik.system.NativeStart.run:-2
W/ContextImpl(  607): Calling a method in the system process without a qualified user: android.app.ContextImpl.sendBroadcast:1153 android.privacy.PrivacySetting
sManagerService.notification:129 android.privacy.IPrivacySettingsManager$Stub.onTransact:98 android.os.Binder.execTransact:388 dalvik.system.NativeStart.run:-2
W/ContextImpl(  607): Calling a method in the system process without a qualified user: android.app.ContextImpl.sendBroadcast:1153 android.privacy.PrivacySetting
sManagerService.notification:129 android.privacy.IPrivacySettingsManager$Stub.onTransact:98 android.os.Binder.execTransact:388 dalvik.system.NativeStart.run:-2
E/WifiStateMachine(  607): Error! unhandled message{ what=131157 when=0 }
W/ContextImpl(  607): Calling a method in the system process without a qualified user: android.app.ContextImpl.sendBroadcast:1153 android.privacy.PrivacySetting
sManagerService.notification:129 android.privacy.IPrivacySettingsManager$Stub.onTransact:98 android.os.Binder.execTransact:388 dalvik.system.NativeStart.run:-2
W/System.err(32145): Missing resource: /com/softwareimaging/additionalFonts/FontList.dat
W/Dell Mobile Print_1.2.0.6(32145): java.io.FileNotFoundException: /data/data/com.dell.mobileprint/files/delltestedprinters.data: open failed: ENOENT (No such f
ile or directory)
W/ContextImpl(  607): Calling a method in the system process without a qualified user: android.app.ContextImpl.sendBroadcast:1153 android.privacy.PrivacySetting
sManagerService.notification:129 android.privacy.IPrivacySettingsManager$Stub.onTransact:98 android.os.Binder.execTransact:388 dalvik.system.NativeStart.run:-2
W/Dell Mobile Print_1.2.0.6(32145):     at libcore.io.IoBridge.open(IoBridge.java:409)
W/Dell Mobile Print_1.2.0.6(32145):     at java.io.FileInputStream.<init>(FileInputStream.java:78)
W/Dell Mobile Print_1.2.0.6(32145):     at android.app.ContextImpl.openFileInput(ContextImpl.java:813)
W/Dell Mobile Print_1.2.0.6(32145):     at android.content.ContextWrapper.openFileInput(ContextWrapper.java:173)
W/Dell Mobile Print_1.2.0.6(32145):     at bks.JC(TestedPrinters.java:143)
W/Dell Mobile Print_1.2.0.6(32145):     at bks.a(TestedPrinters.java:27)
W/Dell Mobile Print_1.2.0.6(32145):     at bkt.run(TestedPrinters.java:74)
W/Dell Mobile Print_1.2.0.6(32145):     at java.lang.Thread.run(Thread.java:841)
W/Dell Mobile Print_1.2.0.6(32145): Caused by: libcore.io.ErrnoException: open failed: ENOENT (No such file or directory)
W/Dell Mobile Print_1.2.0.6(32145):     at libcore.io.Posix.open(Native Method)
W/Dell Mobile Print_1.2.0.6(32145):     at libcore.io.BlockGuardOs.open(BlockGuardOs.java:110)
W/Dell Mobile Print_1.2.0.6(32145):     at libcore.io.IoBridge.open(IoBridge.java:393)
W/Dell Mobile Print_1.2.0.6(32145):     at java.io.FileInputStream.<init>(FileInputStream.java:78)
W/Dell Mobile Print_1.2.0.6(32145):     at android.app.ContextImpl.openFileInput(ContextImpl.java:813)
W/Dell Mobile Print_1.2.0.6(32145):     at android.content.ContextWrapper.openFileInput(ContextWrapper.java:173)
W/Dell Mobile Print_1.2.0.6(32145):     at bks.JC(TestedPrinters.java:143)
W/Dell Mobile Print_1.2.0.6(32145):     at bks.a(TestedPrinters.java:27)
W/Dell Mobile Print_1.2.0.6(32145):     at bkt.run(TestedPrinters.java:74)
W/Dell Mobile Print_1.2.0.6(32145):     at java.lang.Thread.run(Thread.java:841)
D/dalvikvm(32145): Trying to load lib /data/app-lib/com.dell.mobileprint-1/libfreetype.so 0x417d1c00
D/dalvikvm(32145): Added shared lib /data/app-lib/com.dell.mobileprint-1/libfreetype.so 0x417d1c00
E/WifiStateMachine(  607): Error! unhandled message{ what=131156 when=0 }
I/PrivacyPhoneProxy( 1056): package: com.android.phone ALLOWED for getServiceState()
I/PrivacyGSMPhone( 1056): Package: com.android.phone asked for getServiceState()
W/ContextImpl(  607): Calling a method in the system process without a qualified user: android.app.ContextImpl.sendBroadcast:1153 android.privacy.PrivacySetting
sManagerService.notification:129 android.privacy.IPrivacySettingsManager$Stub.onTransact:98 android.os.Binder.execTransact:388 dalvik.system.NativeStart.run:-2
W/ContextImpl(  607): Calling a method in the system process without a qualified user: android.app.ContextImpl.sendBroadcast:1153 android.privacy.PrivacySetting
sManagerService.notification:129 android.privacy.IPrivacySettingsManager$Stub.onTransact:98 android.os.Binder.execTransact:388 dalvik.system.NativeStart.run:-2
I/PrivacyPhoneProxy( 1056): package: com.android.phone ALLOWED for getServiceState()
I/PrivacyGSMPhone( 1056): Package: com.android.phone asked for getServiceState()
W/ContextImpl(  607): Calling a method in the system process without a qualified user: android.app.ContextImpl.sendBroadcast:1153 android.privacy.PrivacySetting
sManagerService.notification:129 android.privacy.IPrivacySettingsManager$Stub.onTransact:98 android.os.Binder.execTransact:388 dalvik.system.NativeStart.run:-2
W/ContextImpl(  607): Calling a method in the system process without a qualified user: android.app.ContextImpl.sendBroadcast:1153 android.privacy.PrivacySetting
sManagerService.notification:129 android.privacy.IPrivacySettingsManager$Stub.onTransact:98 android.os.Binder.execTransact:388 dalvik.system.NativeStart.run:-2
D/dalvikvm(31710): GC_CONCURRENT freed 3743K, 24% free 14053K/18260K, paused 3ms+8ms, total 72ms
D/dalvikvm(31710): WAIT_FOR_CONCURRENT_GC blocked 43ms
I/PrivacyPhoneProxy( 1056): package: com.android.phone ALLOWED for getServiceState()
I/PrivacyGSMPhone( 1056): Package: com.android.phone asked for getServiceState()
W/ContextImpl(  607): Calling a method in the system process without a qualified user: android.app.ContextImpl.sendBroadcast:1153 android.privacy.PrivacySetting
sManagerService.notification:129 android.privacy.IPrivacySettingsManager$Stub.onTransact:98 android.os.Binder.execTransact:388 dalvik.system.NativeStart.run:-2
W/ContextImpl(  607): Calling a method in the system process without a qualified user: android.app.ContextImpl.sendBroadcast:1153 android.privacy.PrivacySetting
sManagerService.notification:129 android.privacy.IPrivacySettingsManager$Stub.onTransact:98 android.os.Binder.execTransact:388 dalvik.system.NativeStart.run:-2
D/dalvikvm(31710): GC_CONCURRENT freed 3801K, 23% free 14080K/18260K, paused 2ms+9ms, total 65ms
D/dalvikvm(31710): WAIT_FOR_CONCURRENT_GC blocked 45ms

 

 

All Replies
  • No reply from Dell? I am very disappointed in this non existing service..

  • Dell is truly being obtuse on this issue.  I have called multiple times, attempted chat and gotten nowhere.  They want me to call Singapore for them and inquire about their tech support on that end.

    Finally just went back to the App store and checked the ratings.  some people had NO Problems, but most reported version 3.0.0 doesn't find anything or crashes or covers the buttons with the keyboard.  There appears to be no way to force the app to work, and Dell is refusing to assist in supporting their product.

    How do they get away with this?  Lawyers and money.  I'm going to get what I came here for.  And when I do, they're gonna wish they'd listened the first time.  LAST DELL PURCHASE.

  • I find it very suspicious that there is no negative feedback with the App + C1660W printer...

    I questioned everyone in the amazon.de feedbacks but i still have no answer and i never got ANY answer from Dell.. I wrote them 2 different emails within 2 months and not a single response.

    The next strange thing is, that it seems noone has the same problem or not many. I would understand it, if the printer always behaves this way, but it is just, when i use the Apps - iOS or Android - then I have this Bug..

    Printing from Win7, Win8, Win8.1,  Mac OS 10.6, 10.7, 10.8, 10.9 have no problems at all.. The app always shrinks the pages!! It sucks so much, because i bought it for the printing functionality via App