V313 AIO printer: black ink problem!

Peripherals

Peripherals
Dell Monitors, Printers, Projectors, Hardware and Software discussion

V313 AIO printer: black ink problem!

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Hi guys, This is my first post here.

All functions of my V313 work fine, except it will not print any black ink, even though the cartridge is fairly new and shows half full.

I don't use the printer a lot but when I do need some printed pages of text, I'll get several good ones,

one or two that just fade out and then the rest are completely blank!

If I replace the black cartridge it's OK, but only for a while.

This has been an ongoing problem for a while now.

Cleaning has no effect.

I'm using genuine Dell cartridges and I'm NOT going to keep buying these expensive cartridges when I'm getting so little use out of them.

The color cartridge has never been a problem.  I've printed some great color photos with this printer.

Please help...

Axeman

All Replies
  • Axeman,

     

    Try reading...

    Cleaning the Printhead on Dell AIO V313w, V515w, V715w, P513w, and P713W Printers

     

    and

    Troubleshooting Printhead Problems on the Dell AIO V313w, V515w, V715w, P513w, and P713W Printers

     

     

     

    The Printer Does Not Recognize the Ink Cartridge or Only Prints in One Color

     

    Here is a Replacement Printhead if needed.

     

     

    Rick

    #DellRockStar

    What is a Dell Service Tag and how do I locate it? 

     

     

    Original poster, If you have solved your problem, can you please mark the correct thread(s) with your solution. Thanks 

    Welcome to Dell Community!

  • Thanks Rick.

    Read those, done that.

    Don't think it's a printhead problem.

    Thinking maybe the ink is just drying up in the cartridge over time.

    Stupid thing keeps showing less and less black ink, even though nothing is printing on pages.

    This tells me that the indicated ink level is not based on actual ink used, but print time of that color printhead section, whether or not any ink is actually coming out.

    How can this printer just keep on going when the pages are all coming out blank???

    Isn't there something to tell it this and to stop and tell me???

    Tired of this... need a printer that will work correctly and won't cost me a fortune in ink cartridges.

    Axeman.

  • Aveman,

     

    Is the printer is a drafty area or near a heating duct? Is the printer covered?

     

    There was a small issue with the original printhead on some printers. Once the printhead was replaced, the printer worked without any problems. I have a different model and once I relaced the printhead, the printer works normally. The ink cartridges that come with the printer usually don't last long as they sit in a warehouse for a while. I use the high capacity Dell Series Cartridges and they usually last for a very long time.

     

     

    Rick

    #DellRockStar

    What is a Dell Service Tag and how do I locate it? 

     

     

    Original poster, If you have solved your problem, can you please mark the correct thread(s) with your solution. Thanks 

    Welcome to Dell Community!