Windows 7 & Dell V105 printer

Peripherals

Peripherals
Dell Monitors, Printers, Projectors, Hardware and Software discussion

Windows 7 & Dell V105 printer

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Hi All

As soon as I upgraded to Windows 7 32 bit recently, my V105 suddenly stopped working. I have carried out all of the usual - uninstalled/reinstalled printer, downloaded & installed the Windows 7 driver (R234388), uninstalled/reinstalled the printer again, checked firewall settings etc etc but still I get the message 'communication not available'. I know the printer & cable are fine as I have tested it on my XP laptop (incidentally I had to download the same driver - R234388?!).

The best Dell 'technical support' could come up with was to reinstall the whole OS, which seems ludicrously extreme...

Any help or ideas would be gratefully received

Thx

Neil

All Replies
  • is anyone at all able to help please?

  • Neil,

     

    I see Dell is using the Vista drivers for this printer, and Windows 7 is supposed to be backward compatible. And you said you have Windows 7 32-bit.

     

    Please follow the instructions below and then tell me what happens.

     

    Disconnect the printer.

     

    Go to add/remove programs and unstall the printer. Check in printers and faxes and make sure it's not there. Also try Manual Printer Driver Removal

     

    Restart your computer.

     

     

    Download the proper drivers.

     

    XP Drivers


    Vista 32-bit Drivers


    All other drivers


    Install the proper drivers. You'll be prompted when to connect your printer(powered on)

     

    Scanning

     

    Scanning using USB connection, open the Dell All-In-One Center, click on scanning and copying and scan from there.

     

    Scanning wirelessly, use the scan buttons on the printer.

     

     

    Rick

    #DellRockStar

    What is a Dell Service Tag and how do I locate it? 

     

     

    Original poster, If you have solved your problem, can you please mark the correct thread(s) with your solution. Thanks 

    Welcome to Dell Community!

  • Hi Rick

    Thanks for your response but no luck I'm afraid. I must confess I am a little confused with the drivers that are available for the V105 printer for Windows 7. On the Dell download section of the website the driver that has been posted for my configuration is catalogued under file name R234388 (Windows 7 V105 download). The file that I have just downloaded that you recommend is R187709 (Vista). Why is there a new driver for the V105 when it is supposed to be backwards compatible? Whatever the case, neither of them work and I'm still left with the message 'communication not available'.

    Any other ideas would be gratefully received

    Neil

     

     

  • Neil,

     

    Disconnect your printer.

     

    Uninstall your printer. Make sure the printer is gone. Manual Printer Driver Removal

     

    Restart your computer.

     

    Download the proper drivers.

     

    Vista/Windows 7  32-bit drivers

     

    Vista/Windows 7  64-bit drivers

     

     

    Install the proper drivers. You'll be prompted to connect the printer(powered on)

    ***To install drivers, sometimes the file unzips and does nothing. You have to look for the setup.exe file, right click on it, then left click run as administrator***

     

    Scanning

     

    Scanning using USB connection, open the Dell All-In-One Center, click on scanning and copying and scan from there.

     

    Scanning wirelessly, use the scan buttons on the printer.

     

     

    Rick

    #DellRockStar

    What is a Dell Service Tag and how do I locate it? 

     

     

    Original poster, If you have solved your problem, can you please mark the correct thread(s) with your solution. Thanks 

    Welcome to Dell Community!

  • The printer has a Tool Box application, so if the printer is working stand alone, right click on the "ToolBox" icon and check the "run as administrator" box.  also, go to printer's and make sure you have the V105 printer object.  Right click/ properties/port/ and check make sure is using the USB port.

     

  • Hi Rick - thanks but this is the very first driver I have tried and it doesn't work. For the record, the scanner works fine on the printer.

    Borg - Hi there. I cannot find the 'tool box' application to which you refer, but I am set up as an administrator in the 'Group or User Names' under the security tab, and yes the printer is running from the USB port.

     

    Neil

     

  • Hey just to let you know, I have a Dell V105 as well, and I downloaded the driver that supports it on windows 7 and it worked fine for me. So the driver is perfectly working. It might have to do with your settings.

     

    GoodLuck!

  • I am having the exact same issue with a factory installed version of W7 Pro on an HP.  I have the Dell V105 Printer and have tried ALL of the Compatability modes, and even installed it in the VirtualXP Environment to prove that this computer can physically address it, and in Virtual XP, all is well.  This tells me that the drivers are insufficient for W7.  Does Microsoft not have an agreement to supply the software interface standard to the peripheral programmers?  This should be a Plug and Play device.  I also have the same issue with an iPod and a WebCam...drivers are not working even though they are certified compatible with Windows 7.  This seems to be a systemic problem that should be addressed by MS ASAP.  I am hearing the same complaints from colleagues in the IT Community at large....this is sounding like a Vista recurrence at this early stage.  Can Dell not apply pressure to clarify driver requirements and push MS to better serve their customers?  Getting the same answer time after time as if we are incapable of following directions is an insult and does nothig to improve the products, drivers and customer relationships.

  • This worked perfectly, I registered just to thank you.

    -Dave in Dallas

    PudgyOne

     - Disconnect your printer.

     - Uninstall your printer. Make sure the printer is gone. Manual Printer Driver Removal

     - Restart your computer.

     - Download the proper drivers.

     - Install the proper drivers. You'll be prompted to connect the printer(powered on)

    Rick

  • Dave,

     

    Thanks for posting Back! Yes Glad you got it working.

     

    Take care,

     

     

    Rick

    #DellRockStar

    What is a Dell Service Tag and how do I locate it? 

     

     

    Original poster, If you have solved your problem, can you please mark the correct thread(s) with your solution. Thanks 

    Welcome to Dell Community!

  • I have been struggling to use this printer since I got it months ago.  I tried setting it up with my personal laptop, which has Windows 7 and is a Dell.  Even with the doanloaded W7 drivers from this website, my computer still won't recognise it.  It's very temperamental because there was a point I had it working with my home laptop, but then it stopped and I've never been able to get my laptop to recognise it again.

     

    Similarly, this printer is temperamental when trying to operate with my work laptop.    This is a Samsung with Windows XP - I used the installation CD that came with the printer in this case as it was XP compatible.  It works sometimes but not others, for no good reason as far as I can see.  I haven't changed any settings and it just seems that it has a mind of its own as to whether or not it wants to work - I'm at the end of my tether with it to be honest.  Half the time it lines documents up in a print queue but they never start printing, and also they won't delete when you try to cancel the print job!  Then it will randomly print a document I tried to print days ago the next time I connect the printer and switch on my laptop.   A further gripe is the black ink cartridge is almost empty even though I've only been able to successfully use the printer a few times!!!

     

    Any advice would be much appreciated.

  •  AlysonD,

     

    Your Windows 7 computer(32-bit or 64-bit) was it pirchased with Windows 7 or did you install Windows 7 on it? Make and model helpful.

     

    How are you trying to connect the Dell V105 Printer to your computer(s)?

     

    If more than one computer, please give make and model(s) on the computer(s) and operating system(s).

     

     

    Rick

    #DellRockStar

    What is a Dell Service Tag and how do I locate it? 

     

     

    Original poster, If you have solved your problem, can you please mark the correct thread(s) with your solution. Thanks 

    Welcome to Dell Community!

  • Hi,

     

    Thanks for the reply.  The computer is 64-bit, it's a Dell Inspiron 1545, mode number PP41L, and it came with Vista - I have since upgraded to Windows 7.  I have always had Windows 7 for the duration of time that I have had the printer, though.  Today it's having a good day and seems to be working - I yet again uninstalled everything and this time when I plugged it in it automatically found and installed drivers (which it's never done before).  Then the printer was working but STILL coming up with the error message regarding needing to install Microsoft .net Framework version 2.0 if I wish to continue - this happens when my computer starts up and also when I plug in the printer using a USB connection. Goodness knows tomorrow it probably won't work at all!

    Any advice always much appreciated!

  •  AlysonD,

     

     

    When you installed Windows 7 64-bit, did you try installing the Dell System Software and the Intel GM45 Express Chipset Family and the Realtek RTS5158E Card Reader drivers using the Vista SP2 Compatibility mode?

     

    When Windows 7 came out, you needed these drivers for everything to function properly.  How to Install Drivers in Microsoft® Windows® on Dell Systems

    I found out that using the Vista drivers in the Compatibility mode seems to work well.

     

    The .net framework error comes from the printer. Microsoft .NET Framework Version 2.0 Error After Upgrading to Windows 7 Looks like the solution is to uninstall the printer, then restart your computer.

     

    Get all your Windows updates before proceeding. Also make sure to Download Latest Java

     

    Try using the instructions located at Dell V105 All-In-One Printer owners thread (W7) to install the printer. Make sure your computer is online when installing the printer.

     

     

    Rick

    #DellRockStar

    What is a Dell Service Tag and how do I locate it? 

     

     

    Original poster, If you have solved your problem, can you please mark the correct thread(s) with your solution. Thanks 

    Welcome to Dell Community!

  • I'm having the same problem Neil.

    Have a Thinkpad laptop that uses Win 7 32-bit and the drivers installation goes awfully wrong. tried several methods and different drivers, seems to me a WindowsVsDell problem.

     

    Dell drivers are maybe not validated by Windows, so installation fails.

     

    XP or 64-bit versions work well.

    My Sony 64-bit Win7 installation went well and printer works no problem in it.

     

    Not sure what to do with the 32-bit Win 7 version laptop. Dell does not want to assume there is a problems of program communication between Dell driver and Win 7 32-bit, but should look seriously at this as many people are sttruglying with this same problem and giving up on Dell's products for next purchases.

     

    By the way seems Dell printer sub-supplier is Lexmark...maybe a Lexmark driver would work better ?

     

    Come on help us to install the drivers manually before plugging the printer, maybe windows will be forced to recognize it that way.

    I've tried to launch setup after unziping the Dell driver file...worked the same way as automatic installation.

     

    Thank you