Inspiron 1420 w/ Vista: No wifi connection, no ethernet connection BUT my other laptop will connect?

Networking, Internet, Wireless

Networking, Internet, Wireless
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Inspiron 1420 w/ Vista: No wifi connection, no ethernet connection BUT my other laptop will connect?

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Hello, I am new to the forum. I have searched through the forums but nothing seems to hit on the exact issue I am having.  I spent 7 straight hours online trying everything I could find  related to my problem before I asked for help. Hopefully there is an answer to this dilemma out there.  Here is the scenario:

* Last used Wifi 48 hrs ago, worked fine
* Today laptop detects wifi, but shows "connected with limited access" and doesn't connect.
* It is showing an IP address
* Tried Ethernet cord direct to wall and to back of router, did NOT work either.
* Other laptop in my household detects wifi and connects just fine.
* Restored to previous point 48 hrs ago - NOT SOLVED
* Uninstalled and reinstalled Wireless WLAN Card - NOT SOLVED
* Ran all Microsoft Diagnostic Tests including getting new IP settings for network adapter- NOT SOLVED
*Confirmed IPv6 is checked to auto obtain IP address for WiFi, as well as, the same for Hardwire Connection.
* Uninstalled all Firewalls, Antivirus programs - NOT SOLVED
* Toggled back and forth the wifi switch and the light is not coming on.

Computer: Dell Inspiron 1420
OS: Vista 32-bit
Dell Wireless 1395 WLAN Mini Card
Router: Netgear Rangemax N150

Thank you for any suggestions : )

All Replies
  • Hi Dlpease,

    Welcome to Dell Community Forum.

    We are sorry to hear about the issue you are facing with your computer. This problem occurs if a device on the Windows Vista-based computer uses a network bridge to access the network.

    Click on the Microsoft link below for a suggested fix to resolve the issue.

    http://bit.ly/fK8BTT

    Please feel free to contact us in case you require further assistance. We would be happy to help.

    Thanks and regards,
    Babita S
    #iworkforDell 

    For easy access to drivers, manuals and product updates, please visit our Support Site .

     

  • Hello and Thank you for a fast response.

    My computer has not been updated to SP1 as article suggested, when I attempted it failed.  So then I attempted the Hot Fix (also in article) but I need access to internet to download which currently I can not connect.  So I then looked up why SP1 would fail and once again I need access to web to repair any issue?

    Any thoughts?

  • Hi Dlpease,

    Thank you for your reply.

    Please click on the link below for issues concerning home networking setup and troubleshooting for Windows Vista.

    http://dell.to/10UWILv

    In case you are not able to connect to the internet, you may install the drivers from the Resource/Utility CD or DVD which you may have received with your system. If you do not have the cd/dvd, please download the drivers from the Dell Support website to another computer and burn it to a cd. Then install the drivers on this computer using that cd.

    Once the drivers have been installed, please re-start your computer and then attempt to connect to the internet.

    Hope this resolves the issue for you.

    Let me know if further help is needed.

    Thanks and regards,
    Babita S
    #iworkforDell 

    For easy access to drivers, manuals and product updates, please visit our Support Site .

  • Hello Babita,

    I am ready to download and burn to CD. I noticed on the Dell Support site there are 4 "Recommended" Network drivers available. Should I download all 4 to my computer or just the one for the Dell Wireless WLAN MiniPCI Card? Thank you kindly

  • Hi Dlpease,

    Thank you for your reply.

    Please click on the link below for the Drivers & Downloads Homepage for your Dell Inspiron 1420.

    http://dell.to/10uPdzd

    •  Browse to the System Configuration Tool
    •  Select the Original System Configurations tab
    •  Enter your Service Tag, then click Continue. The list of components on your computer is displayed.
    • This list can be referenced to help you find out what components you will need drivers for.

    Once you have determined the correct driver for your wireless network card, please select the correct operating system and then download and install the driver. Once installed, please re-start your computer and check the wireless connectivity.

    Click on the link below on an article for How to Use the Drivers and Downloads Website.

    http://dell.to/YyKehR

    Let me know if you require any further assistance. We would be happy to help.

    Thanks and regards,
    Babita S
    #iworkforDell 

    For easy access to drivers, manuals and product updates, please visit our Support Site .

  • Hi Dlpease,

    Unfortunately we have not received feedback from you on this topic. If you need continued support, please respond to my post.

    Thanks and regards,
    Babita S
    #iworkforDell 

    For easy access to drivers, manuals and product updates, please visit our Support Site .