My dell laptop says it is connected to the wireless network but won't access any webpages

Networking, Internet, Wireless

Networking, Internet, Wireless
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My dell laptop says it is connected to the wireless network but won't access any webpages

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My dell inspiron 1545 says it is connected to our wireless internet (routed from a cable connection) but when you try to open the internet it says "Internet Explorer cannot display the webpage." I tried going to many different websites but after this initial page they go to "Web address is invalid." The router works on all other devices in the house (ipod touches, other computers) just not the dell laptop. It is an N router and my computer has a g-card in it but the router settings are set to allow g devices to access it. I've also tried the Run+cnd+ping google and yahoo to no avail. I also got an N adapter USB thing which doesn't help either. HELP!

All Replies
  •  elvis123,

     

    Open Internet Explorer

     

    Click on tools, manage add=ons, enable or disable add=ons.

     

    Disable all add-ons. Close Internet Explorer. Wait 30 seconds, then open Internet Explorer.

     

    What happpens?

     

     

    Rick

    #DellRockStar

    What is a Dell Service Tag and how do I locate it? 

     

     

    Original poster, If you have solved your problem, can you please mark the correct thread(s) with your solution. Thanks 

    Welcome to Dell Community!

  • It still immediately goes to the "Internet Explorer cannot display the webpage." It's like it doesn't even try to go to the website but just pops up the error webpage.

  •  elvis123,

     

    Does Mozilla Firefox work?

     

     

    Rick

    #DellRockStar

    What is a Dell Service Tag and how do I locate it? 

     

     

    Original poster, If you have solved your problem, can you please mark the correct thread(s) with your solution. Thanks 

    Welcome to Dell Community!

  • jumping in here with same problem on inspiron 640m and IE and firfox won't connect to working wireless connection. Must be Dell software that controls wireless card. I can't find anywhere to change settings.