Laptop suddenly has no internet connection ability

Networking, Internet, Wireless

Networking, Internet, Wireless
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Laptop suddenly has no internet connection ability

  • Hi,

    I have a 4 year old laptop that I have no problems with and up until a couple days ago was going to the internet with no problems as well.  I turned it on the very next day and could not access the internet.  Nothing that I'm aware of changed.  I checked the internet connections, got a new ethernet cable, and did a system restore with no luck.  I was wondering if it would need a driver update and exactly what driver would I need to download?  Right now I'm using my PC and I would have to download to this computer, burn to a CD, and install on the laptop, if that would work all right.  Any help with this would be greatly appreciated!

    Thanks!
  • how are you connecting the laptop to the internet by wireless or ethernet?

    Have you looked if ether net to see if the status lights are on.

    Without more info on your system and OS it's hard to provide more suggestions..

     HomeBuilt SandyBridge P8P67 i7 2600k @ 4.5 ghz 8gigs GSkill Ripjaws. Corsair 800D Case and AX1200 Ps X-Fi Titanium Fatal1ty pro PCIe Sound Card
    Dell Studio XPS 1645  Window 7 Pro

    Forum member since 2003

  • Please post the results of an ipconfig /all
  • Hi,

    Thanks for your reply.  I have an ethernet connection.  Yes, the status light near the ethernet connection is on and periodically flashes.  It runs Windows XP Home edition, without the SP2 pack.  I have the high speed DSL internet.  I apologize that I didn't clarify that.  Thank you for any help you can offer.
  • If the lights are on and one blinks that is good. Looks like the NIC is working..

    open Device manager and look under the network tab and ensure that the Nic is listed and not with a yello ? or red X.

    Then do as jmwills suggested and post your ipconfig /all  results...

    Message Edited by Davet50 on 02-09-2008 11:00 AM

     HomeBuilt SandyBridge P8P67 i7 2600k @ 4.5 ghz 8gigs GSkill Ripjaws. Corsair 800D Case and AX1200 Ps X-Fi Titanium Fatal1ty pro PCIe Sound Card
    Dell Studio XPS 1645  Window 7 Pro

    Forum member since 2003

  • Hi,

    I will try what you suggested.  However, forgive me for sounding like a dummy, but can you please clarify for me how to obtain the ipconfig/all results you are requesting?

    Thanks!
  • Hi,

    Network adapters are listed, no yellow ? or red X.  Status reports "device working properly"  Please let me know on the ipconfig/all results and how to obtain them that I asked in my previous post.

    Thanks!
  • hi,

    "how to obtain results for IPCONFIG /all"

    click start, goto run
    type cmd then click OK
    you'll get a black box (command prompt)
    type in there: "ipconfig /all"
    then you'll get the results..
  • Hi,

    I connected my laptop to the modem and turned it on and tried again to access the internet with no luck.  I ran the ipconfig/all command and this is what I got:

    Primary DNS suffix.................
    Node type...........................Hybrid
    IP Routing Enabled................No
    WINS Proxy Enabled..............No

    Ethernet adapter local area connection:

    Media State.........................Disconnected
    Description...........................Broadcom 440X 10/100 Integrated Controller
    Physical address....................00-0F-1F-10-AD-27

    That's it.  I hope this helps you.

    Thanks!





  • try putting a space between the g in config and the /all...ipconfig /all

     

    there should have been more info displayed....should look like this..

     

    Microsoft Windows XP [Version 5.1.2600]
    (C) Copyright 1985-2001 Microsoft Corp.

    C:\Documents and Settings\Nancy>ipconfig /all

    Windows IP Configuration

            Host Name . . . . . . . . . . . . : Nancy1
            Primary Dns Suffix  . . . . . . . :
            Node Type . . . . . . . . . . . . : Hybrid
            IP Routing Enabled. . . . . . . . : No
            WINS Proxy Enabled. . . . . . . . : No

    Ethernet adapter Wireless Network Connection 7:

            Connection-specific DNS Suffix  . :
            Description . . . . . . . . . . . : Intel(R) PRO/Wireless 2200BG Network
     Connection
            Physical Address. . . . . . . . . : 00-13-CE-20-B1-05
            Dhcp Enabled. . . . . . . . . . . : Yes
            Autoconfiguration Enabled . . . . : Yes
            IP Address. . . . . . . . . . . . : 192.168.1.127
            Subnet Mask . . . . . . . . . . . : 255.255.255.0
            Default Gateway . . . . . . . . . : 192.168.1.1
            DHCP Server . . . . . . . . . . . : 192.168.1.1
            DNS Servers . . . . . . . . . . . : 192.168.1.1
            Lease Obtained. . . . . . . . . . : Monday, February 11, 2008 4:26:42 PM

            Lease Expires . . . . . . . . . . : Monday, February 18, 2008 3:05:42 PM


    Easy just right click and select all then you can paste it into a msg....

    Message Edited by Davet50 on 02-11-2008 09:44 PM

     HomeBuilt SandyBridge P8P67 i7 2600k @ 4.5 ghz 8gigs GSkill Ripjaws. Corsair 800D Case and AX1200 Ps X-Fi Titanium Fatal1ty pro PCIe Sound Card
    Dell Studio XPS 1645  Window 7 Pro

    Forum member since 2003

  • Nothing wrong with the connection to the router so I susupect the modem is not connected to the ISP.  Go into the router configuration at:

     

    http://192.168.1.1

     

    and see if the router shows an IP Address from the ISP.

  • Hi,

    No, I did it corrrectly because I typed the exact same thing into my PC (no spaces) as I did my laptop for comparison and I did get way more info on my PC than my laptop.  Definitely something wrong.  What could account for the lack of info?

    Thanks!
  • Thanks, I will try to check on the router configuration.
  • I tried the http://192.168.1.1 link as well as typing it into my browser and could not access.  The message I received was that I kept timing out because the server was taking too long to respond.

    Thanks!
  • Let me back up a minute.  I answered that post too early this morning.  The 169.254.x.x address is a private address reserved for Microsoft.  When this addressed is used, it means the machine/adpater cannot find a valid DHCP server, i.e., your router.

     

    Use an ethernet cable to connect to the router and see if the laptop can connect to the outside world. If so, we now the problme is with the wireless adapter.

     

    Either way, I would like to see an ipconfig /all from the wired side also.