Dell Vostro 3360 is having issue for wifi connection, please help to fix it? wifi connected but cannot connect internet

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Networking, Internet, Wireless
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Dell Vostro 3360 is having issue for wifi connection, please help to fix it? wifi connected but cannot connect internet

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Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\Mathavan>ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : Mathavan-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Wireless LAN adapter Wireless Network Connection 2:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter
Physical Address. . . . . . . . . : 82-06-E6-9E-24-11
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Bluetooth Network Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Bluetooth Device (Personal Area Network)
Physical Address. . . . . . . . . : E0-06-E6-9E-24-12
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Dell Wireless 1703 802.11b/g/n (2.4GHz)
Physical Address. . . . . . . . . : E0-06-E6-9E-24-11
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Atheros AR8161/8165 PCI-E Gigabit Etherne
t Controller (NDIS 6.20)
Physical Address. . . . . . . . . : 5C-F9-DD-41-76-16
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::91f1:bbc2:bada:9fa4%11(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.106(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Tuesday, October 16, 2012 4:35:03 AM
Lease Expires . . . . . . . . . . : Tuesday, October 16, 2012 6:05:24 AM
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DHCPv6 IAID . . . . . . . . . . . : 240974301
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-17-9D-06-C6-5C-F9-DD-41-76-16

DNS Servers . . . . . . . . . . . : 208.67.222.222
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter 6TO4 Adapter:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft 6to4 Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 12:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:5ef5:73b8:14bd:1db9:8a0b:e246(Pref
erred)
Link-local IPv6 Address . . . . . : fe80::14bd:1db9:8a0b:e246%19(Preferred)
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter isatap.{17D4327B-FC39-4ADE-904B-31A9A5BE4CAD}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{CA9BA5A7-3078-4BAF-821A-5DA23BC619A1}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #4
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{B5C8DF54-08FE-4B12-9977-AC410AE2FD89}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #5
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

C:\Users\Mathavan>
All Replies
  • Guys,

    I am experiencing exactly the same problem with my brand new dell 3360.

    This is starting to get really annoying.

    I have already tried to update wireless adapter driver with no luck. It seems that the driver randomly crash and the only solution to get it work again is reboot the laptop.

    This really look like a bug.

    Anyone can help?

    Cheers

    Lele

  • Vostro 3560, Dell Wireless 1901

    Windows 7 x64 = NO problem

    Windows 8 x64 = probem, no IP can be obtained from DHCP, static assigned IP works fine

    Zyxel P-661HW-D1

    Latest Dell drivers for Win8

    sebus

  • Hello

    I have the exact same issue with my Dell Vostro 3360. I'm sure there is a conflict between Windows Drivers and Dell's built-in applications. What does the trick is like you mentioned before. Just switch Wireless Adapter one and off repeatedly until connection succeeds.

    Another thing I experienced is, if you wait long enough (more than 20 minutes) in the end, all works fine. Until then it's not only Wifi but also other parts of Device Management Console that hang (Power management, Network Management,...)

    Reinstalling is just not an option for me however.

    Is there a solution with an update of the Dell Software? (Dell System Detect)

    Thanks in advance

    Miel

  • I do not use Dell software, just plain drivers

    Also few minor changes to the router setup (G+ turned off) makes it connect (on third try) & get IP from DHCP

    It has absolutely no problems with connecting to TP Link TL-WR702N 150Mbps Wireless N (which is also connected to the above router)

    So it must be just drivers, as the Win 7 drivers work perfectly fine

  • Set Bandwidth to 20/40 mHz

    Don't forget to enable 'Atheros settings' in the windows connection settings.