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Cannot connect large hard drives to Dell Venue 8 Pro

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I bought a Dell Venue 8 Pro yesterday and have several issues.   I'll post the others separately.

I have tried to connect several large (500 gb, 1 tb) hard drives to the device, but it doesn't recognize them.   I've tried this with at least 3 of them so far.  It does seem to recognize smaller usb drives just fine.    Has anyone else had this problem?  Workarounds?   Seems to limit the usefulness of a device with a small hard drive (I got the 64 gb version).

Verified Answer
  • Hi, Buzz,

    Do your larger hard drives have ports to hook up external power? The Venue 8 Pro is a small portable device with OTG, or "On the Go" USB support like some phones. When used with an OTG cable, it can act as a USB host to power simple devices like flash cards, mouses, and keyboards, but not devices with rotating mass like big (or maybe old) hard drives and novelty items like USB fans and keyboard vacuum cleaners. If your hard drives just make a clicking sound when attached, it's likely they are not receiving enough power to spin up. This is normal for OTG-equipped devices. And if you don't have power adapters for the drives, you could try a self-powered USB hub that can provide more power to drives and still allow the V8P to communicate as host. 

All Replies
  • Hi, Buzz,

    Do your larger hard drives have ports to hook up external power? The Venue 8 Pro is a small portable device with OTG, or "On the Go" USB support like some phones. When used with an OTG cable, it can act as a USB host to power simple devices like flash cards, mouses, and keyboards, but not devices with rotating mass like big (or maybe old) hard drives and novelty items like USB fans and keyboard vacuum cleaners. If your hard drives just make a clicking sound when attached, it's likely they are not receiving enough power to spin up. This is normal for OTG-equipped devices. And if you don't have power adapters for the drives, you could try a self-powered USB hub that can provide more power to drives and still allow the V8P to communicate as host. 

  • The drives do spin but never show up in Explorer or Disk Management.  They do not have external power.  I'll try one with external power.   Thanks!

  • Yep - a 3 TB external HD that's plugged in pops right up.  My 1-TB WD Passport with no power source won't show up.  I wonder if there's an accessory that allows powering and plugging that would take care of this.   thanks!

  • I think it will work if you if you hook things up in the following order:

    Tablet - OTG cable - POWERED USB PORT - WD Passport (un-powered external HD).