Dell Venue 8 Pro - Mobile Broadband

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Dell Venue 8 Pro - Mobile Broadband

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I'm looking at the Venue 8 Pro, and it has all the main features I'm looking for.  However, on the configuration page, there seems to be an issue with the Mobile Broadband section.  It has "Not selected in this configuration" and no way to select anything to suggest that I will be getting this feature if I order.  I tried talking to a customer service rep about it.  They are just copy and pasting what's on the screen if you click "Help me Choose", which doesn't confirm that the base tablet as configured has the option already installed.  It seems very vague and confusing.  Can someone who is in the know give some more information on this?  Is this option currently available?  Will it be available in the future, and if so, can any info on the date be released? 

Thanks!

All Replies
  • htuser, all of the new Dell Venue 8 models, both Android and Windows 8, have GPS built-in.

  • According to the Dell Support, All Model does'nt have embedded GPS. Please, see detailled chat with a Dell representative bellow:

    Time

    Details

    11/19/2013 11:53:31AM

    Session Started with Agent (Carlo A)

    11/19/2013 11:53:31AM

    Htuser: "."

    11/19/2013 11:53:39AM

    Agent (Carlo A): "Welcome to Dell US Small Office Chat. My name is Carl and I will be your Dell.com Sales Chat Expert. I can be reached at ....@dell.com. You can now chat with us 24 hours a day, 7 days a week !"

    11/19/2013 11:53:43AM

    Agent (Carlo A): "Hi, How can I help you today?"

    11/19/2013 11:54:24AM

    Htuser: "Dear Carlo, can you inform me about the availability of the Dell Wireless 5808E (3G / HSPA) Mobile Broadband Card?"

    11/19/2013 11:54:38AM

    Agent (Carlo A): "No problem, let me help you out with that."

    11/19/2013 11:54:47AM

    Htuser: "for the Dell Venue Pro?"

    11/19/2013 11:54:51AM

    Htuser: "8"

    11/19/2013 11:55:41AM

    Agent (Carlo A): "checking"

    11/19/2013 11:58:09AM

    Agent (Carlo A): "still not available on the config page but will check with my manager"

    11/19/2013 11:59:18AM

    Htuser: "ask him if this card have embedded GPS"

    11/19/2013 11:59:22AM

    Htuser: "please"

    11/19/2013 11:59:34AM

    Agent (Carlo A): "sure :)"

    11/19/2013 12:00:53PM

    Htuser: "When can i expect to buy the Venue Pro with this WWAN card? That's long ago i require it..."

    11/19/2013 12:03:55PM

    Agent (Carlo A): "gregoire, sorry but we could not confirm the availability of the card"

    11/19/2013 12:04:25PM

    Agent (Carlo A): "it will not have GPS on it"

    11/19/2013 12:06:25PM

    Htuser: "Can i buy him with this card?"

    11/19/2013 12:06:26PM

    Htuser: "http://accessories.us.dell.com/sna/productdetail.aspx?c=us&l=en&s=bsd&cs=04&sku=313-9381"

    11/19/2013 12:06:42PM

    Agent (Carlo A): "double checking"

    11/19/2013 12:13:30PM

    Agent (Carlo A): "sorry it will not work"

    11/19/2013 12:14:18PM

    Htuser: "So it's not possible to buy the Venue Pro with a GPS?"

    11/19/2013 12:14:50PM

    Agent (Carlo A): "that is possible but we do not have info when we will have that option"

    11/19/2013 12:15:48PM

    Htuser: "Dell Wireless 5570E does have an embedded GPS?"

    11/19/2013 12:17:42PM

    Agent (Carlo A): "reseaching for it"

    11/19/2013 12:28:52PM

    Agent (Carlo A): "seems it will not have GPS also."

    11/19/2013 12:30:19PM

    Htuser: "Ok"

    11/19/2013 12:30:31PM

    Htuser: "The Android Version have GPS"

    11/19/2013 12:31:12PM

    Htuser: "Why the windows version does'nt it?"

    11/19/2013 12:31:14PM

    Htuser: "..."

    11/19/2013 12:31:56PM

    Htuser: "thank you"

    11/19/2013 12:32:45PM

    Agent (Carlo A): "that I'm not sure"

    11/19/2013 12:36:02PM

    Agent (Carlo A): "Is there anything else that I can assist you with?"

    11/19/2013 12:36:23PM

    Htuser: "Wireless
    802.11b/g/n Wi-Fi + Bluetooth 4.0 +
     GPS"

    11/19/2013 12:36:42PM

    Htuser: "Can you verify that the Android Version have a GPS?"

    11/19/2013 12:37:42PM

    Agent (Carlo A): "what model is that one?"

    11/19/2013 12:38:12PM

    Htuser: "The Venue 8 Android"

    11/19/2013 12:40:32PM

    Agent (Carlo A): "yes, but that is not a mobile broadband"

    11/19/2013 12:41:44PM

    Htuser: "Please ask for me if it's possible to buy the Venue 8 Pro with the same Wireless card with
    802.11b/g/n Wi-Fi + Bluetooth 4.0 +
     GPS as the Android Version"

    11/19/2013 12:42:27PM

    Agent (Carlo A): "it will have a different wireless card"

    11/19/2013 12:42:52PM

    Htuser: "But, i can buy it with?"

    11/19/2013 12:43:18PM

    Htuser: "please ask"

    11/19/2013 12:44:33PM

    Agent (Carlo A): "one sec"

    11/19/2013 12:45:09PM

    Htuser: "ok"

    11/19/2013 12:48:39PM

    Agent (Carlo A): "it will not support the gps on the venue pro"

    11/19/2013 12:50:29PM

    Htuser: "It's possible to change the Android Venue 8 with Windows 7?"

    11/19/2013 12:51:45PM

    Agent (Carlo A): "no option sorry"

    11/19/2013 12:51:57PM

    Htuser: "ok"

    11/19/2013 12:52:26PM

    Htuser: "Thanks for all"

    11/19/2013 12:52:34PM

    Htuser: "Have a good day!"

    11/19/2013 12:52:54PM

    Agent (Carlo A): "Thank you for the opportunity to help you :)"

    Please help me before taking a decision.

    Sincerely yours,

  • Are you saying that there will not be a model of the Venue 11 Pro that has both WiFi and Mobile broadband?   I'm on the edge of ditching my iPad but I depend on having both available regularly now.  I couldn't use this as my sole device if it only had one.  Thanks.  

  • htuser

    I would like to know if we can expect to buy the Dell Venue Tablets series  with Mobile Broadband  and GPS for windows versions before the end of the year.

    Sincerely yours,

    Can we please get some visibility on the launch date of the LTE version of this tablet? Some additional visibility will help folks like us make an educated decision.
  • That would have been helpful.  But with the new information we've been able to drag out of them and their reluctance to specify when hardware meeting their advertised specifications will actually be out, I think the decision is made for us.  I'm going to have to cancel my order - the Lumia 2520 is already here and all models support wifi and LTE.

    Sorry, Dell, you really blew this one.

  • Hi Don,

    I know there will be a lte option for venue 8 pro, but do you know if it will support T-mobile? if it's ATT version, will it locked, I won't wait for it if it doesn't work for tmobile.

  • I found a thread on Reddit that suggested this option would not be available until Feb or March?

  • Severals Dell chat agents said to me that Mobile Broadband and GPS will be available on Venue Pro Windows Models the next month.

    Sincerely yours,

  • htuser

    According to the Dell Support, All Model does'nt have embedded GPS. Please, see detailled chat with a Dell representative bellow:

    He is informed about as well as the rest of the dell support staff.  It's a surface-mount QUALCOMM gobi chipset, and GPS is part of the chip - QUALCOMM doesn't make gobi chipsets without GPS.

  • I ordered that also thinking the same and now it's too late, so I ordered a case but I got a wrong one so I returned and I lost my gift card because at the time they got the returned item, was expired,,, thanks Dell, I am a really loyal customer and making you more money since I recommend all your products to friends and family and sometimes ordering under my name... thanks!!!!

  • htuser

    Severals Dell chat agents said to me that Mobile Broadband and GPS will be available on Venue Pro Windows Models the next month.

    Sincerely yours,

    Looks like they were pulling our leg.

  • JordanMills

    htuser

    Severals Dell chat agents said to me that Mobile Broadband and GPS will be available on Venue Pro Windows Models the next month.

    Sincerely yours,

    Looks like they were pulling our leg.

     
    And Dell is sending every DV8P owner a coupon for a free Dell laptop.   Wink
  • DELL-Don D

    Hello JORDANMILLS and Steve_NYC,

    Thank you for your interest in the Venue 8 Pro.  It will be available in a Mobile Broadband version in the near future.  As for an exact date, I do not have one.  I can only recommend checking back to the website often for updates in availability.

    Dell Windows Tablets: http://dell.to/1hh4yNw

    I wish I had more details!

    -Don D

    Been a year now.  The product page shows two WWAN configurations, but there are no models with them.  Should we take this to mean that Dell just lied to us to string  us along?