Forums

Laptop

Laptop
Laptop computer Forums (Audio, General Hardware, Video)

What is the symptoms of Broken Webcam of Dell Inspiron 1525

This question is not answered

Hello,

I appreciate it if anyone can help me to determine if my Dell inspiron 1525 built in webcam is really broken, or just the cable is loosing. The following I experienced:

If I flip down the LCD unit the cam is on, if I flip up it is off. I want to open the lcd and retighten the cable to the webcam, but it is the symptom of broken webcam I will not try to fix it.

Please help.

Frank

All Replies
  • To enable you to diagnose my problem, probably I need to tell you what I have done so far. I have open the LCD and saw the cable attached to the camera, it is not loosing, it is very tighten. So nothing wrong with the cable in the upper part.

    Could it be the cable from the CPU/near keyboard?, I have not opened it yet, because I have to study how to open it.

    Please help inf anyone of you have experienced the same problem  Now a bit better if I flip up the LSD about 90 degree from the keyboard the camera is on, but if i flip up forward upto more than 90 degree the cam is off. Could it be the cable in the hinge?.

    Thanks for any help.

    Frank

  • Hi Frank,

    Thank you for performing the above steps. The above response indicates the connection on the motherboard might have failed/ become lose, hence you may try reseating it if you are comfortable. If not you may contact any local technician.

    Thanks and Regards,
    Kiran Kumar
    Dell Social Media and Community Professional
    Order Status : http://dell.to/1fgKSTr
    Download Drivers : http://dell.to/1hcxG98

  • Hi Kiran,

    Thank you for your response. Just inform me where can I see the Video/youtube of how to reseat it. I did what I have done, just by learning it from the youtube informed in this forum.

    Thanks very much.

    Frank

  • en.community.dell.com/.../20431270.aspx

    Paul

  • hi paul,,

    i am also facing exactly the same problem which Frank has mentioned above. "If I flip down the LCD unit the cam is on, if I flip up it is off."

    i have already detached and properly  re-connected the cable   from webcam and motherboard....

    but problem is still there.....

    please let me know what to do??

  • Hi roxyshail,

    I will be glad to help you. Appreciate your technical expertise in trying to reseat the webcam. This seems to be a hardware issue so the webcam or the webcam cable needs to be replaced. Request you to use the below link and check warranty status:

    http://dell.to/193rSG3

    If the computer is out of warranty you may contact the out of warranty repairs team on 18002884410 (U.S only). They can help you further.

    If the computer is in warranty you may send me the system service tag via private message. I will check and see what can be done.

    To send a private message, click on my user name and select send message.

    Thanks and Regards,
    Kiran Kumar
    Dell Social Media and Community Professional
    Order Status : http://dell.to/1fgKSTr
    Download Drivers : http://dell.to/1hcxG98