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Dell XPS Studio 16 - Startup screen flickers and goes into black

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My Studio XPS 16 (Windows 7 OS) has suddenly developed a severe problem on boot. Immediately prior to the login option the sttartup screen flickers constantly without giving te option to login and goes black after a few minutes. THIS DOES NOT HAPPEN IN SAFE MODE.

I have unselected EVERY programme in "startup" and in "services" and it still has this problem when starting in normal mode.

System restore, updating bios and downloading driver updates is not possible in safe mode.  HELP PLEASE.

Note that the flickering starts all the way at the end of the booting process. 

 

A response is much apppreciated

 

r

 

All Replies
  • I have this SAME issue in 2013. Screen flickers like crazy before login screen. Can only get in in Safe Mode. Cannot uninstall anything although nothing new was installed recently. Totally stuck and trying to avoid restore. Any advice?

  • Hi dmurphy10,

    I would suggest you to run the hardware diagnostics to check for the hardware functionality. you may follow the steps below:

    • Reboot and press <F12> to enter the Boot Menu
    • When the boot device list appears, highlight Diagnostics and press Enter
    • The computer begins to run the Pre-boot System Assessment, a series of embedded diagnostics that perform initial testing on your system board, keyboard, hard drive, and display
    • In case any hardware component is bad, you will get a corresponding error.

    Please share the system model and the operating system.

    Keep me posted with the results. I will be glad to assist you.

    Thanks & Regards
    Amogh G
    #iworkfordell
    To know more about Dell Product Support, Drivers & Downloads, Order & Dispatch status -> choose your region USAIndia. For helpful Dell Support Videos, you may click Here