AMD DRIVER ERROR DELLINSPIRON 15R 5521

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AMD DRIVER ERROR DELLINSPIRON 15R 5521

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HELLO,

Any Technical people on forum now, Please help me with my New dell inspiron 15r 5521 laptop. 

I have a problem for AMD graphics driver.

IAlways see this poppin' out every start up.

I appreciate ur helps to fix dis problem of mine.

Please inform me step by step to remove this error.

Thank You ALL in advance.

All Replies
  • Hi  MrNiceGuy14k ,

    Welcome to the community.

    Please let us know the model of the ATI graphic card installed in the system along with the version of windows installed.

    Please provide us this information so that we can be in a better position to understand and resolve this issue.

    Thanks and Regards
    Sandeep P
    #iworkfordell

    Thanks and Regards
    Sandeep P
    #iworkfordell

    To know more about Dell Product Support, Drivers & Downloads, Order & Dispatch status -> choose your region US Customers; UK Customers; India Customers. For Dell support videos click Here.

  • Hello Mr. Sandeep,

    Thanks for your response.

    Giving You details below for my new Dell Inspiron 15R 5521 Laptop,

    Windows 8, intel Core i7

    AMD RADEON 8730M

    Intel (R) HD Graphics 4000

    Just bought this last week (freshly new)  and this graphic AMD error  i t keeps poppin' and i am annoyed.

    Thank You.

  • Hi MrNiceGuy14k,

    Thanks for providing us this information. I would request you to kindly remove both the drivers and then install the video drivers from the link below:

    Intel

    http://dell.to/Y0cUdU

    AMD

    http://dell.to/Wafqkc

    Please perform these steps and let us know the results of the same so we can advise you further.

    Thanks and Regards
    Sandeep P
    #iworkfordell

    Thanks and Regards
    Sandeep P
    #iworkfordell

    To know more about Dell Product Support, Drivers & Downloads, Order & Dispatch status -> choose your region US Customers; UK Customers; India Customers. For Dell support videos click Here.

  • Dear Mr. Sandeep,

     

    Thank you for the Links,

    i have downloaded Intel driver,

    but this AMD driver i find problems downloading as below pic,

    I keep on Downloading AMD by today probably before i delete the drivers.

    Or let me ask you, can i possibly try the option sa "Update Driver" in properties of AMD Radeon?

     

    Thank You.

     

  • Hi MrNiceGuy14k,

    You can try downloading using the download manager as well then check if we are able to download and install the driver.

    You can definitely try update driver option incase the normal extracting of drive file fails.

    Thanks and Regards
    Sandeep P
    #iworkfordell

    Thanks and Regards
    Sandeep P
    #iworkfordell

    To know more about Dell Product Support, Drivers & Downloads, Order & Dispatch status -> choose your region US Customers; UK Customers; India Customers. For Dell support videos click Here.

  • Hello Sir,

    I have downloaded your Links and deleted my drivers installed (AMD and intel 4000)

    Also done re-installing the drivers by the ones i downloaded.

    But still the popping error is there.

    Is there another solution for this.

    Thank You

  • Hi MrNiceGuy14k,

    Please contact me through a private message by clicking on my name highlighted in blue. On the next page, click the envelope icon and provide your service tag and contact information so I may access your system records.

    Thanks and Regards
    Sandeep P
    #iworkfordell

    Thanks and Regards
    Sandeep P
    #iworkfordell

    To know more about Dell Product Support, Drivers & Downloads, Order & Dispatch status -> choose your region US Customers; UK Customers; India Customers. For Dell support videos click Here.

  • Hello Sandeep P,

    I have same laptop whit same configuration and same problem.

    You can help me?

    Thanks!

  • Hi al3xandruc,

    Welcome to the community.

    We would be more than happy to assist you with the same. Please let me know if you have tried removing the both the driver and installing them from the link above.

    Also, let us know the version of Windows installed on the system.

    Thanks and Regards
    Sandeep P
    #iworkfordell

    Thanks and Regards
    Sandeep P
    #iworkfordell

    To know more about Dell Product Support, Drivers & Downloads, Order & Dispatch status -> choose your region US Customers; UK Customers; India Customers. For Dell support videos click Here.

  • I remove all video drivers, downloaded your links and installting. nothing happen.

    I use Windows 8 Professional 64x

    Thanks!

  • Hi al3xandruc,

    Please try download the drivers and Catalyst software from the AMD link below:

    http://bit.ly/4lMPnn

    Kindly perform these steps and let us know the results of the same so we can advise you further.

    Thanks and Regards
    Sandeep P
    #iworkfordell

    Thanks and Regards
    Sandeep P
    #iworkfordell

    To know more about Dell Product Support, Drivers & Downloads, Order & Dispatch status -> choose your region US Customers; UK Customers; India Customers. For Dell support videos click Here.

  • I installed Drivers and Catalyst software from your link ... graphic card not WORKING :((


  • Is there a solution for this problem?

  • Hello Mr. Sandeep,

    I have been busy past days. I would like just to say Thank you for your last advised

    I have tried it 3 times, uninstalling and reinstalling until its gone and Ok by Now.

    Big Thanks Again.

    jong

  • Hi jong,

    Thanks for your kind words. Its great to hear that issue with the system has been resolved to your satisfaction. If you have any queries in future feel free to contacts us.

    Thanks and Regards
    Sandeep P
    #iworkfordell

    Thanks and Regards
    Sandeep P
    #iworkfordell

    To know more about Dell Product Support, Drivers & Downloads, Order & Dispatch status -> choose your region US Customers; UK Customers; India Customers. For Dell support videos click Here.