Inspiron M5030.. Will not boot up, 7 Beeps

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Inspiron M5030.. Will not boot up, 7 Beeps

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I also have an Inspiron M5030 that I have rarely used due to my work schedule. When I try to turn the computer on, it makes a series of 7 beeps and never turns on. I checked into the warranty it has expired and I also have BARELY used this computer.... HELP!!!

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  • Hi AngieBishop,

    The 7 beep code indicates that there is a processor/motherboard failure.  Try releasing the static power and check the system is working. Follow the steps below.

    Switch off the system; remove the battery, ac adapter and the power cable. Press and hold down the power button for thirty seconds to drain any excess static power. In case the problem persists please send me the system service tag or express service code through a private chat, so that I can help you further.

    Click on my username select start conversation and send me the details.

    Thanks and regards,
    Senthil S
    #iworkfordell.
    To know more about Dell Product Support, Drivers & Downloads, Order & Dispatch status -> choose your region US / India . For Dell support videos click here.

  • I purchased 2 of these M5030's in Aug 2011 from Micro Center in Marietta, Ga.  I have now the same issue as many, many others who have this model.  After reading all the problems it seems that Dell manufactured these with a known defect.  I understand they are out of warranty and doubt seriously if Dell will do anything to assist with this problem. 

    My question is:  Is it the motherboard or the processor which is the culprit.  Certainly the "pro's" at Dell will know for sure the exact part that has failed.  I don't want to chase this problem around by replacing part after part until it is fixed.  I am relying on the "experts" to advise me as to the part that failed. 

     

    Regards,

    Jay Smith

     

    <ADMIN NOTE: Email id removed per privacy policy>

    Tag# <ADMIN NOTE: Service tag removed per privacy policy>

     

     

  • After writing this post, the next day I called Dell Out of Warranty service and they are aware of the manufacturing defect.  They are sending me a box to return my M5030 to Dell for repair at no charge.  They are providing an excellent repair service for this defect and gave no argument.  Give them a chance and I think that you will find them quite accommodating.  They are certainly backing up their product.  I am impressed.

     

    Jay Smith

  • Hi Jay Smith,

    Thanks for the information; I have checked your system details and dispatch (service) has set up for this system. I will follow up this case and keep you posted regarding the repairs.

    Thanks and regards,
    Senthil S
    #iworkfordell.
    To know more about Dell Product Support, Drivers & Downloads, Order & Dispatch status -> choose your region US / India . For Dell support videos click here.