Inspiron 17 3721 won't turn on and beeps

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Inspiron 17 3721 won't turn on and beeps

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My Inspiron 17 3721 won't turn on and beeps and pauses for a second and beeps again. It is just a black screen and to make it stop beeping I have to hold my power button down for 5 seconds. It is a windows 8. Please help! thanks.

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  • Hi atomicgamer,

    The beep codes on the computer generally indicate a possible hardware failure or it can also be due to the residual power stored in the computer. So first lets get rid of the residual power by following the steps mentioned below:

    1. Unplug the Battery
    2. Make sure the charger is not connected to the laptop
    3. Press and hold the Power button down for 40 to 50 seconds
    4. Plug the battery and the Dell AC Adapter / Charger back in.

    Now power on the computer and check if it boots normally into windows. If you still face the same issue then it’s a possible hardware failure. Do let me know the pattern of the beep codes. For example if there is one beep code then the beep code should be in the following loop

    (One Beep – One Beep – One Beep) then a 3 second pause and then again (One Beep – One Beep – One Beep)

     If its two then it should be:

     (Two Beeps – Two Beeps – Two Beeps) then a 3 second pause and then again (Two Beeps – Two Beeps – Two Beeps) and so on.

     

    Please reply after going through these steps and then we will take it from there on.

    Thanks & Regards,
    Jyotpal F
    #iworkfordell
    To know more about Dell’s products, services and drivers & downloads, order & dispatch status -> choose your region USA; India. For helpful Dell Support Videos, you may click here
  • that didn't work. The beeps go: beep, 2 second pause, beep, 2 sec pause and repeats that. there is no long pause.

  • Hi atomicgamer,

    Thank you for your reply. We can certainly help you with this issue that you are facing.

    Seems to me it is a hardware issue with the computer and if the computer is still under warranty period we can get it serviced for you.

    I have added you as a friend. Please accept my friend request by clicking on my name highlighted in blue and then click on “Friends” tab at the top and then click on “Request to Review” and finally click on “Accept” button.

    I am sending you a private message as well. Click on “Inbox” to respond to the message and provide system’s Service Tag and contact details so I may access your system records and check for further course of action. You could also click on Start Conversation to send a private message. Do not post any of the computer’s information on the thread; instead send it to me as private message under inbox.

    Thanks & Regards,
    Jyotpal F
    #iworkfordell
    To know more about Dell’s products, services and drivers & downloads, order & dispatch status -> choose your region USA; India. For helpful Dell Support Videos, you may click here
  • hi, i have the same exact problem. what can i do? thanks

  • Hello I am having the same problem it was working fine when I shut it off then when I went to turn it on it just beeped four times then a pause then beeped four times again. I have taken the battery out and held the power button down for 60 sec and it has not done any thing any help would be muchly accepted. the warranty expired 3-4 months ago.