I am seeking assistance with my Inspiron 1090 (Duo). Upon boot-up, I am receiving a message box that reads, "Windows detected hard disk problem Hitachi HTS723232A7A364 Volume : C:\"
I am a novice at computers and as I have tried to research, I seem to be completely at a loss at understanding quite what this means and how to go about "fixing it." I have backed up everything and am wondering how to proceed.
Can I clear the hard drive and repair it somehow or do I have to replace it? I purchased it in 2011 and it is out of warranty so I am unable to get direct support from Dell on this issue.
Thank you in advance for your thoughts, suggestions, advice, etc.
I would recommend you to run a test to check the hardware functionality. To do so, please restart the system and tap F12 which will take you to “One Time Boot Menu” Choose diagnostics and let me know if you are getting any message upon the completion of diagnostics:
You can also refer the Dell Article 266787 on our Dell support page.http://dell.to/RO1v0p
I would also recommend you to check if the hard drive is detected in BIOS or not. Once you restart the system, tap F2 which will take you to the Main BIOS screen. Check if the system detects Hitachi HTS723232A7A364 located right next to Fixed HDD as shown in the image below.
Do keep me posted with the results.
Thanks & RegardsRathish C#iworkfordell
Thank you so much! I did as you suggested and received an error:0150, 2000-0150. I ran through the rest of the recommended commands and the went to check BIOS via F2. I do see the Fixed HDD with the Hitachi referenced above.
I will keep you posted if this continues to occur.
Again, many thanks for your assistance and time!
Oops...to quick on the resolution. I just received the pop up window once again. I will read the above referenced article. Please let me know if you have any other suggestions. Thanks again!
Thanks for your response. Error 2000-0150 indicates an issue with the hard drive. However, would request you to kindly update the latest BIOS from the link given below which may fix the issue:
Note- Plug your computer to a good, working UPS before you update BIOS. If you experience a loss of AC power or a significant voltage sag/spike during the BIOS flash, you will either have to replace a new BIOS chip or get a new motherboard.
If the issue still persists, then you may have to replace the hard drive.
Please respond for further assistance.