I have a Dell laptop 1545....I hooked up magic jack plus to it tonite. I dialed a number through my computer....I could her the person on the other end fine but when I talked she could not hear me. Is there a way to be sure the mic is turned on?? I did a voice test on the computer and it failed.....Can anyone help with this?? thanks
I would recommend you to test the Microphone first. Microphone test:
Set Recording to Mic/Microphone:
Please try the steps and write back with results.
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I did the above and it still doesnt work....thank you for your help....hietak
Please let me know if you have run the Dell PC Diagnostics on the microphone. If not, please run the test and write back with results.
thank you for your input....i did run the test....it tells me that there is no problem...however after I have checked every one of the places that the volume might be muted, etc....i still don't have the capability to record....I can hear the person talking but cannot respond.....
Please let me know if you have tried using the microphone in Skype. Also try connecting an external head phone with microphone (if available) and check if that works. This would prove the functionality of the microphone.