Please help, Inspiron N5010 won't turn on.


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Please help, Inspiron N5010 won't turn on.

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Hi there, my N5010 won't turn on. I've tried removing the battery and power cable and starting independently of each joy. When I push he start button it beeps 3 times, there will be a pause of maybe 10 seconds and will beep 3 times again. This cycle repeats. The screen just stays black. Could anyone please help me with how I diagnose what the problem is? Kind regards, Jesse
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  • Hi Jesse,

    Welcome to the community.

    Please check the beep code list for your system:

    Beep Code Overview
    BeepsDescriptionPossible Cause
    1 BIOS ROM checksum in progress or failure System board failure, covers BIOS corruption or ROM errors.
    2 No Memory (RAM) detected Memory or Memory slot failure
    • chipset Error (North and South bridge error, DMA/IMR/Timer error)
    • Time-Of-Day Clock test failure
    • Gate A20 failure
    • Super I/O chip failure
    • Keyboard controller test failure
    System board failure
    4 Memory read / write failure Memory failure
    5 Real Time Clock (RTC) power fail CMOS battery failure
    6 Video BIOS test failure Video subsystem failure
    7 CPU Cache test failure Processor failure
    8 LCD LCD failure

    It seems motherboard failure on the system and would require replacement.

    If the system is under warranty then please contact me through a private message by clicking on my name highlighted in blue. On the next page, click the envelope icon and provide your service tag and contact information so I may access your system records.

    And, if the system is out of warranty then you contact our Expired Warranty Support at the link below:

    If you have any further queries please feel free to contact us.

    Thanks and Regards
    Sandeep P

    Thanks and Regards
    Sandeep P

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