Factory Reset Inspiron 1521?

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Factory Reset Inspiron 1521?

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I need to factory reset my computer. I have tried to talk to Dell directly and they said I need to purchase a warranty for my laptop to use this feature and I dont feel i should have to pay for a warranty if imjust going to sell the thing, I.e. why Im factory resetting the thing. the system restore only goes back a few weeks not to the point i need it reset until. How do i go about doing this

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  • Hi snoots91,

    If you still have access in your computer please back up all the important data from the computer and try PC restore step which will set the computer to factory settings.

    Note: restoring the computer to factory settings will delete all the data from the computer.

    Please check the link for performing PC restore: http://dell.to/gB7c4b

    Try the above steps in the link and reply for further help.

    Thanks & Regards,
    Nikhil D
    #iworkfordell

    To know more about Dell Product Support, Drivers & Downloads, Order & Dispatch status -> choose your region US Customers; India Customers. For Dell Support videos click Here

  • When I press F8 like it says and go to repair computer, i type my name  and password in and there is no option for factory image. It says i need a disc but it didtn come with a disc.

  • Hi snoots91,

    Follow the below steps to perform PC-Restore:

    1. Restart the computer by tapping F8 key.
    2. Go to “ADVANCED OPTIONS MENU”.
    3. Select “REPAIR YOUR COMPUTER” and hit “Enter “
    4. At the System Recovery Options screen,   Select “DELL DATASAFE RESTORE AND EMERGENCY BACKUP “   (the last option in the list)
    5. On the “DELL DATASAFE” screen,     click  “SELECT OTHER System Backup and more options” and click NEXT  (the second option from the choices)
    6. Click “RESTORE MY COMPUTER “and click NEXT
    7. Click “FACTORY IMAGE” in the list and click NEXT
    8. Click on “RESTORE WITHOUT PRESERVING” new or changed files and click on NEXT
    9. Click YES, CONTINUE to confirm data deletion and proceed further
    10. Wait for the PC-Restore to complete and at the end click on RESTART.

     Please check if these steps help and reply the results.

    Thanks & Regards,
    Nikhil D
    #iworkfordell

    To know more about Dell Product Support, Drivers & Downloads, Order & Dispatch status -> choose your region US Customers; India Customers. For Dell Support videos click Here

  • There is no Dell data safe option. I have tried everything every option and nothing says anything about Dell restore or data safe. It says insert a reset disc created earlier 

  • Hi snoots91,

    If the recovery partition is deleted in the computer, PC restore would not work.

    As you are not able to do a PC restore, I suggest you need to reinstall the Windows in your computer which will need operating system disk and resource dvd for drivers. Check this link: http://tinyurl.com/3rftre3

    Click on the links and follow the onscreen instructions to reinstall operating system.

    Note: In the process of reinstalling operating system you will lose all the data in the computer.

    After the operating system is installed, the drivers should be installed in correct order. Please use this link which shows the right order: http://tinyurl.com/8xvx6xy

    If you have the resource disk, install the drivers in the correct order or use this link to install the drivers for the computer: http://tinyurl.com/cgcakw3

    Click the link above, enter the service tag and select the operating system from the dropdown and follow the order in installing the drivers.

    Check and reply for further help.

    Thanks & Regards,
    Nikhil D
    #iworkfordell

    To know more about Dell Product Support, Drivers & Downloads, Order & Dispatch status -> choose your region US Customers; India Customers. For Dell Support videos click Here