I have a new Dell Inspiron purchased in October 2012 & when turning it on today it gave me disk error and instructed to run diagnostics.
When I ran Dell diagnostics I got this message:
Error Code 2000-0151
Msg: Hard Drive 0-S/N WXH1C12C6814, incorrect status = 32
Technical support will need this information to diagnose the problem.
This is my 3rd Dell and I hate to think I will be replacing yet a 3rd hard drive. Is that what this message means?
Hi akonyk,Well it is quite annoying when the computer doesn’t work fine. I can certainly help you out with few steps hoping that would fix the problem.This error message is for the hard drive. We need to reseat the hard drive and then run the test on the hard drive again. Reseat the hard drive if you are comfortable in doing so.I would recommend you to run diagnostics on the computer.
Express Test: Performs a quick test of devices. The test typically takes 10 to 20 minutes and requires no interaction on your part
Extended Test: Performs a thorough check of devices. The test typically takes 1 hour or more and requires you to answer questions periodically
Custom Test: Tests a specific device. You can customize the tests to be run.
Symptom Tree: Allows you to select tests based on a symptom of the problem you are experiencing
When you have finished running a test, close the screen to return to the Main Menu screen. To exit the Dell Diagnostics and reboot the computer, close the Main Menu screen
Please make a note of the error message.Awaiting your response!
Thanks & RegardsRajesh R#iworkfordellTo know more about Dell Product Support, Drivers & Downloads, Order & Dispatch status -> choose your region US ; UK; India. For Dell support videos click Here.If a post answers your question, please click "Yes".
Thank you, but unfortunately the diagnostic test have not been able to complete. It gives me the same Error Code: 2000-0142. Short cell test unsuccessful. Is this something I will be able to repair myself or should I contact Dell for new hard drive? Thanks for your help.
Yes, you do need a hard drive replacement.
Wow disappointing, but grateful for the quick response...
Hi, I am having the same problem as the previous person before me. I have a inspiron N7110 runing windows7 and keep getting error Code 2000-0151, Validation 43741 I keep running the diagnostics on the computer and it does not let me complete the test successfully. It gives me the error code. Please help I would appreciated.
Msg: Hard Drive 0-S/N WD-WXD1A31D5423, incorrect status = 32
No additional sense information
You need a new hard drive.
Hi 0777will,As ejn63 correctly said we need to replace the hard drive.If the computer has active warranty I shall go ahead and arrange for a service to replace the part.Check warranty status: http://dell.to/10pMa86Kindly private message me the service tag of the computer. To private message click Here, then click "Send a Private Message".Awaiting your response!