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Dell Inspiron M5030 - 7 beeps

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Hello.

I see I am not alone with computer recently being out of warranty and now no longer works - getting the 7 beeps.  I see that there are many posts on this site as well as others with folks having the same problem, yet I have not found any information on a recall notice from Dell.  It doesn't seem right/ethical/honorable to require folks to get an extended warranty to fix a "known" problem.  

Royan, if you can provide some guidance on how I should proceed in getting this resolved, I would truly appreciate it.

All Replies
  • Hi cslip,

    The 7 beep code indicates that there is a processor failure. I would request you to send a private message with your system service tag, as I need to check a few more details about the computer. In order to send a private message, please accept my friend request, click on my user name and click start conversation.

    Thanks and regards,
    Senthil S
    #iworkfordell.
    To know more about Dell Product Support, Drivers & Downloads, Order & Dispatch status -> choose your region US / India . For Dell support videos click here.

  • I also have a Dell Inspiron M5030 laptop with the 7 beep issue and would like to send service tag information with a reply to see exactly what Dell is doing to remedy this widespread issue.  Clearly it is a defective product.

  • Hi C M,

    I have added you as a friend. Please accept my friend request by clicking on my name highlighted in blue and then click on “Friends” tab at the top and then click on “Request to Review” and finally click on “Accept” button.

    I am sending you a private message as well. Click on “Inbox” to respond to the message and provide system’s Service Tag, so I may check the region/country from where the system was purchased and assist you accordingly. You could also click on Start Conversation to send a private message.

    Thanks and regards,
    Senthil S
    #iworkfordell.
    To know more about Dell Product Support, Drivers & Downloads, Order & Dispatch status -> choose your region US / India . For Dell support videos click here.

  • HI got a problem with my dell inspiron m5030 got the 7 beebs had it 13 months when it happened help.

  • Yes, I have the same issue, along with thousands of other m5030 owners. I'm a preimer customer, but this is my girlfriends laptop. I had no luck with Dell admitting this is serious engineering flaw and tryin to help. They offered to fix it for 180 dollars, but this unit really isn't worth it. I pulled her hard drive, recovered her files, and uploaded it to google cloud and got her a Chrome book. It's only a little more for this, and you won't have to worry about it crashing 1 month after the warranty. Not sure how much business I'll be doing with Dell after this.

  • Hi pbadmin99,

    I am sorry for the inconvenience; The 7 beep code indicates that there is a processor/motherboard failure. Try releasing the static power and check the system is working. Follow the steps below.

    Switch off the system; remove the battery, ac adapter and the power cable. Press and hold down the power button for thirty seconds to drain any excess static power. In case the problem persists please send me the system service tag in a private chat, so I can help you in further.

    Click on my username select start conversation and send me the details.

    Thanks and regards,
    Senthil S
    #iworkfordell.
    To know more about Dell Product Support, Drivers & Downloads, Order & Dispatch status -> choose your region US / India . For Dell support videos click here.

  • ^^^LOL, is this guy serious?^^^^ replies the same answer over and over. Im guessing this has to be some kind of bot. I just tossed the <ADMIN NOTE: Substitute character removed as per TOU> in the trash. I kept the ram and hard drive. Maybe I can get 5 bucks for them on craigslist lol!

  • I have the same problem.  (7 beeps).  Can someone from Dell help me?

  • Hi monishs,

    I hope you have tried the steps which I have mentioned in my previous post. Please send me the system service tag in a private chat, so that I can help you further.

    Click on my username select start conversation and send me the details.

    Thanks and regards,
    Senthil S
    #iworkfordell.
    To know more about Dell Product Support, Drivers & Downloads, Order & Dispatch status -> choose your region US / India . For Dell support videos click here.

  • To pbadmin99:  I started a private chat with Senthil and got a response.  I'm sure he's a real person.

    To everyone else: If you have this specific problem, I would recommend sending a private message to Senthil S.  You might get a satisfactory response.

  • I have a dell inspiron M5030 and it starts beeping 7 times and refuse to be booted so I do not have the use of my laptop anymore. Will I need to get a new laptop or can it be repaired?

  • Dell sent a box for repairs, sent it back and it worked...for ONLY 1 DAY!!!!   7 beeps again!!

  • Hi benkab45,

    Please send me the system service tag or express service code in a private chat, so that I can help you further.

    Click on my username select start conversation and send me the details.

    Thanks and regards,
    Senthil S
    #iworkfordell.
    To know more about Dell Product Support, Drivers & Downloads, Order & Dispatch status -> choose your region US / India . For Dell support videos click here.

  • Please add me to the list of those suffering the same symptoms. I bought the machine in Februaury 2011 and to date it has worked perfectly. Now it has the '7 Bleep' syndrome and doesn't work at all. Question 1- is there any chance of sorting the problem. Question 2- is there any chance of recovering some very special family photos. I am in the UK.

  • To macwilly:

    To recover your photos, one option would be to take out the hard drive and put it in a USB based hard drive enclosure.  I purchased Sabrent EC-25KU just yesterday and I'm presently recovering files from the Dell laptop using that.  Note that there are many other such products - you don't have to use the one I mentioned.

    Taking out the hard drive is not for the faint of heart, though.  If you aren't mechanically inclined, you will probably need to pay a qualified technician to do it.  That will cost considerably more than the $15 I paid for the drive enclosure.

    The other option is to get Dell to fix it and hope that they don't re-format the drive in the process.