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Laptop wont boot up - Inspiron N5110

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Hey guys

looking for some assistance.

I was formatting an external hard drive that was in a caddy to FAT 32.

For some reason, this has effected my laptop booting up. I presume formatting the above mentioned external hard drive above has caused the error. Maybe it was the software i was using. I definitely specifed the relevant drive, not the boot drive!

Anyway, everytime I start the laptop it tries to boot from the dvd drive. I go into the bios and change the boot order to hard drive and then cd drive and it still tries to boot from the cd drive. Presume there is some sort of corruption in the windows start up procedure.

Any idea where i can go from here. Im not sure where i put the Dell recovery disc (i know, my fault) but i also presume that if i did have it it would delete the contents of the hard drive? Dont want this option as there is a load of family pics on there that I want to keep.

any advice greatly received!

 

Verified Answer
  • Well, just to let you know that I have managed to fix the problem by borrowing a friends Windows 7 disc. It has repaired the start up problem

    Although I appreciate the advice, feel the need to make the following observation

    Dell should be providing a windows 7 disc with every laptop they sell. I understand that if you are US based, you can get one by way of a application form. Why cant you have it in Europe.

    thanks

All Replies
  • Hi ,

    Please try to boot the system following the steps below:

    • Restart the system and start tapping on the F12 key on the Dell logo.
    • Use the arrow keys on the keyboard to choose the HDD option and press enter.
    If you can boot the system, please make sure you backup all the data and pictures that are important to you before you try to restart it normally.
    If you are unable to boot the system, please run the hardware diagnostic tests on your system to make sure the hard drive is working fine. Please follow the steps below to run the diagnostics.
    • Power off the system.
    • Press and hold the Fn key and power on the system.
    • The diagnostic tests will start.
    • Please share if you receive any error codes.
    You can also check the article ID 266787 on Dell support site for more information on diagnostics.
    http://dell.to/OUGnqT
    Do reply with the results. 

    Thanks & Regards,
    Dell_Abhishek_B
    #IworkforDell
    To learn more about Dell Products, Services, and Drivers, click Here

     

  • hi

    thanks for your response.

    Not in front of the laptop at the moment. I have tried the first suggestion and changed to HDD last night. It restarts and presumably cant find a windows start up file and then tries to boot from the CD drive.

    i'll try the second option tonight and report back. thanks

  • ok,

    Restart the system and start tapping on the F12 key on the Dell logo.

    Use the arrow keys on the keyboard to choose the HDD option and press enter.

    No change with this.

    Power off the system.

    Press and hold the Fn key and power on the system.

    The diagnostic tests will start.

    Please share if you receive any error codes.

    Managed to get the diagnostic tests running. took about 50 mins but came up with no errors.

    If it helps, when i try to boot up, it comes up with the following (in a DOS type screen)

    "Intel UNDI PXE 2.1 Build 083

    Copyright  1997-2000

    This product is covered by one or more of the following patents etc

    Realtek PCIe FE Family controller series v1.19 (08/10/09)"

    after about 10 seconds this appears underneath the above text

    PXE-E61 :Media Test Failre, check cable

    PXE-MOF: Exiting PXE rom

    Reboot and select proper boot device or Insert Boot Merdia in selected boot device and press a key"

    I press a key and it goes back to the beginning message again.

  • Hi  ,

    As you are getting the following message "Intel UNDI PXE 2.1 Build 083" it indicates that there a failure on the integrated Realtek network card and the motherboard may need to be replaced.

    I have added you as a friend. Please accept my friend request by clicking on my name highlighted in blue and then click on “Friends” tab at the top and then click on “Request to Review” and finally click on “Accept” button.

    I am sending you a private message as well. Click on “Inbox” to respond to the message and provide system’s Service Tag and contact details so I may access your system records and check for further course of action. You could also click on Start Conversation to send a private message.

    Please reply for any further questions.


    Thanks & Regards,
    Dell_Abhishek_B
    #IworkforDell
    To learn more about Dell Products, Services, and Drivers, click Here

     

  • Well, just to let you know that I have managed to fix the problem by borrowing a friends Windows 7 disc. It has repaired the start up problem

    Although I appreciate the advice, feel the need to make the following observation

    Dell should be providing a windows 7 disc with every laptop they sell. I understand that if you are US based, you can get one by way of a application form. Why cant you have it in Europe.

    thanks