Windows 8 hangs (freeze)

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Windows 8 hangs (freeze)

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I have Dell Inspiron 15R n5110 laptop.  The problem is about windows 8. Previously there were 2 problems. 

1. The screen gets black and never work except in the basic mode. (This problem was solved after new BIOS)

2. The system freeze (Hang) suddenly and doesn't respond to any thing and I have to shut it down from power button (not resolved Till now)


Is there any solution for this problem or any thing I can do to prevent this hang??? 

Verified Answer
  • Search for services.msc on your start screen open it, scroll down till you see the Power service, right click properties, change Startup Type from Automatic to Disabled.

  • Yes its working fine now. I had to update driver aswell as change the power setting as mentioned above. Thanks every one. :)

  • here is the solution on youtube,step by step.worked for me.

  • here is the solution on youtube,step by step.worked for me.

  • www.youtube.com/watch

    here is the solution on youtube ,step by step,..it worked for me...

All Replies
  • Yeah. it has something to do with the wireless adapter. I've tried disabling everything in the device manager and re-enabling one by one. And I found out that the moment I turned on the Wireless, the computer starts to freeze. When I enable others, there were no problems.

  • i am facing the sam problem i tired updating the bios and the intel hd driver it then worked for me for couple of hours and the suddenly it froze and it starts freezing everytime i have the wifi on and charging it ???

  • I am having same problem when i plugged in charging my laptop getting freezes only force shutdown works for me. i am having dell inspiron 5110. only dell is having the windows 8 issues. other company laptops are working fine with windows 8.

  • Well , I faced the same problem with the same device and contacted Microsoft technical support and they suggested that i re-download the wireless card driver for windows 8 , re-install it and restart.

    The problem didn't appear after that :)

  • Thanks ELSHAER for quick response. can you provide me the download link for the drivers?

    http://www.dell.com/support/drivers/us/en/19/DriverDetails/Product/inspiron-15r-n5110?driverId=1K99R&osCode=W764&fileId=2731103263 is this the link for drivers?

    Thanks in advance.

  • www.dell.com/.../inspiron-15r-n5110

    I hope it will help

  • yes it actually worked :D

  • yes it actually worked :D

  • Its not working i download it from the URL and installed it. Smile But its still hanging when the bluetooth in switched on and the power adapter is plug in at the same time.If i switch of my bluetooth and do not plug in my adaptor it doesnt hangs vice cersa

  • Well the driver didn't worked for me but turning off power service worked for me now my laptop doesn't freezes..:) thanks for all the help..

  • pavan.mulani

    Well the driver didn't worked for me but turning off power service worked for me now my laptop doesn't freezes..:) thanks for all the help..

    Sir can u tell me what excatly did u do with the power service?

  • Search for services.msc on your start screen open it, scroll down till you see the Power service, right click properties, change Startup Type from Automatic to Disabled.

  • Yes its working fine now. I had to update driver aswell as change the power setting as mentioned above. Thanks every one. :)

  • The problem was solved after I have installed the latest drivers and disabled power service as mentioned above.

    Thanks everybody. :)

  • Dear,

    Disable power service.....what a nice solution 

    Shame Dell/microsoft