Dell 3521 integrated microphone issues

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Dell 3521 integrated microphone issues

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Hi there!

My built-in microphone has some issues. Even though it says it's working and it catches some sounds(when using sound recorder),  it just can't record anything I say, and even if it does, I can barely hear myself. I've tried reinstalling the audio drivers, added 30 dB microphone boost, but it doesn't help that much, plus it amplifies the annoying 'noise' as well. This all wouldn't be a problem, if my laptop had a microphone jack, so I could use my headphone's mic. But it has only one, and I was told that  trying to 'merge' my headphone's 2 jacks into 1 single jack with 3 rings wouldn't work.

Some specs:
 - OS: win8 64bit
 -  in device manager / sound, video and game controllers: High Definition Audio Device, Realtek High Definition Audio
 -  I also have Waves MaxxAudio installed, tried messing with it, nothing helped
 -  in sound / recording devices, all I have is a "Microphone | Realtek High Definition Audio" (I've looked around to see if anyone had similiar issues, and saw some people with 2 microphones under recording devices)
 - I was / I am currently using the driver downloaded from dell, 6.0.1.6662

It used to work earlier, but something apparently went wrong. Might it have some problems with certain programs? I haven't touched my audio drivers since the windows install (until the issues appeared, then I tried some reinstalls).

Thanks in advance!

All Replies
  • moxaj92
    It used to work earlier, but something apparently went wrong.

    Hello. It could well be a hardware failure of the mic. There are some diagnostics you can run to help determine that:

    Dell Hardware Diagnostics

    Dell Diagnostics audio tests

    moxaj92
    This all wouldn't be a problem, if my laptop had a microphone jack, so I could use my headphone's mic. But it has only one, and I was told that  trying to 'merge' my headphone's 2 jacks into 1 single jack with 3 rings wouldn't work.

    There is an adapter for that called the Headset Buddy. Note the 4 segmented plug that goes into the computer. The 2 jack sockets accept normal 3 segmented plugs.

    There is a similar Headset Buddy adapter that is the wrong one, with only a 3 segmented plug:

    Jim Coates -- senior forum member


  • I have been searching for this headset buddy 4 segment adapter and can't find it. Where can I purchase it?

  • http://www.headsetbuddy.com/pc-computer-headset-to-3-5mm-smartphone-adapter/

    Jim Coates -- senior forum member