I have Optiplex 170L, Bios A09
Service tag expired 3-2009
DVD-CD RW (XP_Rec_Conz generic driver disk loads just fine, so DVD works).
My HD crashed. Replaced with 360GB (disk chks ok). Dell XPsp2 Home failed to install; finally got 360 to Partition NTFS, but format stopped at 20%.
Figured bios limitation.
Replaced 360GB with 180GB (disk chks ok); same thing happens, although with this HD, Dell XPsp2 Home loads drivers without needing generic disk.
For both 360 and 180GB drvs, got to Welcome to Setup and see: Setup (enter); Repair (R); and Quit (F3), but Enter/R/Q produced no response.
All I want is to replace the Boot Drive and reinstall XPsp2 Home in my Dell Computer, which we bought directly from Dell w XPsp2 Home.
my Dells:Precision M6300 - Windows 7 / Ubuntu 12.04Latitude D620 - XP Pro SP3Precision M6300 - Windows 7 Pro 64-bit / Windows 8.1 Pro 64-bit
I would suggest you to run Diagnostics on the computer. This will help us to isolate the problem between the drive and connectors:
Please post the results.
Thanks & Regards,Nikhil D#iworkfordellTo know more about Dell Product Support, Drivers & Downloads, Order & Dispatch status -> choose your region US Customers; India Customers. For Dell Support videos click Here.
This model has an OS Install Mode option in BIOS Setup. Have you tried changing BIOS to enable that option before you attempt to install XP SP2?
There are claims using OS Install Mode doesn't matter, but since you're having problems installing XP, it can't hurt to enable OS Install Mode and try installing XP again. See page 19, here.
You will have to remember to disable OS Install Mode, once XP is installed so the system can use all the installed RAM.
If this answers your question, please click Yes
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This video had a promising beginning but froze soon thereafter, also when directly accessed from YouTube.
The current and previous drive tested PASS using this test.
Pri Sata 0 no device
Sec Sata 0 no device
Pri IDE 0 WDC WD800BB-75JHC0 Pass
Pri IDE 1 no device
Sec IDE 0 HL-DT-ST DVD+/-RW GWA 4164B diagn not supported
Sec IDE 1 no device.
F2 System Setup
5. system setup
see Win Setup
see Starting Windows
Welcome to setup
see 3 choices
none of these had any effect, even giving them a fair amount of time.
Power off, unplug and press/hold power button for ~15 sec. Open case and remove motherboard battery. Press/hold power button again for ~30 sec before reinstalling the battery, right-side-up.
See if Win setup will run now, with only mouse, monitor and keyboard connected. Good tutorial for reinstalling Windows.
This was very interesting and resulted in a
Performing Automatic IDE Configuration,
but did not otherwise alter the fixed endpoint where the
Welcome to Setup choices (Enter, R, F3-Quit, and Esc) failed to case any response.
I tried this, thanks for this idea, but got stuck at exactly the same place.