Dell Inspiron One 2320 cannot power on

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Dell Inspiron One 2320 cannot power on

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Hi,

The warranty of my Dell Inspiron One 2320 just ended in May 2013 & it was also the time this desktop started to have a problem. First I cannot turn on my desktop although I tried all ways I knew or learned from other people on-line. My Dell power AC adaptor looks still working well basedon the power indicator of it: it's still blue every time I plug it into an outlet at home. Followings are a few ways I already did at home:

- Tried to plug the power adaptor into several outlets at home (in living room, bed room, kitchen, laundry room): what ever I did, when I press the pwer button on my desktop, nothing happens: no power indicatior lights on (next to the power button). I also realize no sound at all (from the back of my desktop). So I feel something like my desktop cannot receive the power from the Dell power AC adaptor eventhough the power AC adaptor has power in it.

Please let me know a clue of my desktop problem. I'd very appreciate about that.

Thanks

Edward JD

 

 

All Replies
  • Hi Edward JD.

    This is an issue with the motherboard. We need to get the motherboard replaced.

    You may contact Expired warranty services for compatible part replacement:

    Dell Expired warranty services (US): http://dell.to/1bMx5me

    Please reply for further questions.

    Thanks & Regards
    Rajesh R
    #iworkfordell
    To know  more about Dell Product Support, Drivers & Downloads, Order & Dispatch status -> choose your region US ; UK; India. For Dell support videos click Here.
    If a post answers your question, please click "
    Yes".

  • Hi Raresh,

    Thanks so much for your advice. Could you let me know how much it would be to replace motherboard via the  Expired warranty services of Dell?

    Thanks

    Edward Jd

  • Hi Edward Jd,

    I would recommend to contact expired warranty services as they would help you with the pricing information.

    Please reply for further questions.

    Thanks & Regards
    Rajesh R
    #iworkfordell
    To know  more about Dell Product Support, Drivers & Downloads, Order & Dispatch status -> choose your region US ; UK; India. For Dell support videos click Here.
    If a post answers your question, please click "
    Yes".