Users Guides for XPS 8700 (and Inspiron 17r 5721)

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Users Guides for XPS 8700 (and Inspiron 17r 5721)

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I recently ordered a Dell XPS 8700 and I need a "users Manual".  I've downloaded the repair manual and a diagram of the system, but I can't find a manual that describes the USAGE of this particular machine..i.e. describing the various features, how to use the recovery partition (I assume it has one)., etc.. I've also gone to the support page and entered my service tag, but they don't show a Users Manual...just a service manual.

I've also ordered an Inspiron 17r -5721 laptop and have the same problem/question.  Does anyone know where to get these manuals.  \

Thanks.

Verified Answer
  • Hi Steve K101,

    The XPS 8700 contains a diagnostic tool for the power supply known as PSU BIST (Built In Self Test). This tool enables technical support agents to determine if the PSU is working properly.

    PSU BIST has 2 diagnostic results – Green LED = PASS, no LED = Troubleshoot (you will need to troubleshoot to fault isolate if the PSU BIST fails).

    Proper usage of PSU BIST requires multiple attempts to fault isolate whenever a faulty component is present.

    Please reply for further questions.

    Thanks & Regards
    Rajesh R
    #iworkfordell
    To know  more about Dell Product Support, Drivers & Downloads, Order & Dispatch status -> choose your region US ; UK; India. For Dell support videos click Here.
    If a post answers your question, please click "
    Yes".

All Replies
  • Hi Steve K101,

    Refer the following link which has Manual and Documentations:

    XPS 8700 Manual and Documentation: http://dell.to/10AzZux

    Inspiron 5721 Manual and Documentation: http://dell.to/17EIO3L

    If the computer is hipped with Windows 8, refer the following link which has steps to create Recovery disks:

    http://dell.to/10mxRTk

    Please reply for further questions.

    Thanks & Regards
    Rajesh R
    #iworkfordell
    To know  more about Dell Product Support, Drivers & Downloads, Order & Dispatch status -> choose your region US ; UK; India. For Dell support videos click Here.
    If a post answers your question, please click "
    Yes".

  • Thanks for the reply, but the link for the 5721 talks about changing my windows password.

    I did download the other  manuals (for the 8700) but that's not what I was looking for.  I've ordered Dell computers in the past and they had manuals that described the various system component and how/when to use them.  These manual are basically service manuals (which I LOVE).

    Just to give you some examples:  It shows a "diagnostic button" on the back of the 8700 but I can't find anything on why/when to use it.  For the 17r (5721) there is nothing that I can find on battery charging (usually they say to fully charge and then discharge a couple of times etc..) or features specific to that machine, and I can't find anything on accessing the recovery partition.  On my old Dells you pressed ctl + F11 on boot up.  But that didn't work on the 8700.   These are just some examples.

    Thanks.

  • Hi Steve,

    Ctrl-F11 has gone the way of the floppy drive. In Windows 8, you have to use one of the recovery options built into the OS. The options are explained in the link above.

    I feel your pain on the manuals. What they provide are service manuals, but most of the newer systems do not have a true user manual. I guess they've left it up to your own resourcefulness and the joy of discovery!

    For battery management, although Windows 8 does a slightly better job than previous operating systems, they leave a lot to be desired. I'd explore after-market battery maintenance utilities. Lenovo is way ahead on the competition on this. My laptop battery is constantly exercising (runs down to 85% then back up to full automatically), which is the best way to ensure it lasts for more than a few years. My son's 7-year old Thinkpad still has about 70% of its original capacity.

  • Thanks for the reply.  One final question, Do you know what the "Diagnostic Button" on the back of the machine is used for?

    Thanks.

  • Hi Steve K101,

    The XPS 8700 contains a diagnostic tool for the power supply known as PSU BIST (Built In Self Test). This tool enables technical support agents to determine if the PSU is working properly.

    PSU BIST has 2 diagnostic results – Green LED = PASS, no LED = Troubleshoot (you will need to troubleshoot to fault isolate if the PSU BIST fails).

    Proper usage of PSU BIST requires multiple attempts to fault isolate whenever a faulty component is present.

    Please reply for further questions.

    Thanks & Regards
    Rajesh R
    #iworkfordell
    To know  more about Dell Product Support, Drivers & Downloads, Order & Dispatch status -> choose your region US ; UK; India. For Dell support videos click Here.
    If a post answers your question, please click "
    Yes".

  • Howdy,

    I have a new XPS 8700 64 BIT; Service Tag [removed per privacy policy].

    My PSU LED  came with PSU Led green and it still is after one month.

    Is the PSU LED supposed to be green all the time without pushing the button.

    Thank you,

    singletree

  • singletree

    When the power cord is connected to an outlet, the PSU LED will remain lite.

    Bev.

     

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