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Dell S2240t Touch Screen won't work

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The touch screen will not work when you try to use touch capabilities and also does not even show up as having ability of ever being a touch screen. Any help would be much appreciated thank you.

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  • Hi megakingboo,

    What is the system model of the computer you are using this monitor with? What type of cable (such as DVI, HDMI, USB, etc.) you are using? What is the Operating System installed? Since how long this problem is happening?

    Thanks & Regards
    Zohaib R
    #iworkfordell
    To know more about Dell Product Support, Drivers & Downloads, Order & Dispatch status -> choose
    your region US Customers; India Customers. For Dell support videos click Here.
  • Dell Inspiron 660s for computer type cable being HDMI windows 8 is installed and this happened shortly after it was setup out of the box, although the touchscreen capabilities worked for a little bit they almost instantly stopped working.  Another thing you might want to know as well is that I did not get the monitor right away so I was using a different monitor that was not a touch screen at first.

  • Hi megakingboo,

    Sorry for the delayed response. As the touchscreen worked for a little while, there is a possibility it might have got disable in the settings. Follow the steps below to enable:

    1. Press and hold the “Windows Key” and then press the “Q” key on the keyboard.

    2. Type “Control Panel” in the search box.

    3. Open “Control Panel”.

    4. Open “Hardware and Sound”.

    5. Go to “Pen and Touch”.

    6. Move to the “Touch” tab.

    7. Ensure “User your finger as an input device” is checked. See the image below:

    Do reply with results.

    Thanks & Regards
    Zohaib R
    #iworkfordell
    To know more about Dell Product Support, Drivers & Downloads, Order & Dispatch status -> choose
    your region US Customers; India Customers. For Dell support videos click Here.
  • The pen and touch part in the control panel does not show up at all, also to be noted when you go to PC info it shows the monitor as not being able to have touch or pen capabilities.

  • megakingboo,

    Dell-Zohaib R mentioned it but we must state that for Touch to function, you must connect the monitor USB upstream cable from the monitor to a USB port on the computer.

    (Liaison for Desktops, Alienware, Monitors)
    #iwork4Dell
    Would you like to be a Dell Community Rockstar?
    Drivers
    Order Status

  • Thank you for your time the problem has been resolved.

  • megakingboo

    The touch screen will not work when you try to use touch capabilities and also does not even show up as having ability of ever being a touch screen. Any help would be much appreciated thank you.

  • All my cables are connected. It was working the yesterday and not today.

     

  • Everything was checked but nothing is working