Dimension 5150 XP Pro / Home Accident !

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Dimension 5150 XP Pro / Home Accident !

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I recently reformatted my Dell Dimension 5150, bought new ~2007. I used the original sealed Reinstallation CD but accidentally installed XP Home instead of XP Pro. When I tried to activate the Windows, I was told it was an invalid copy (as the activation number referred to XP Pro). After about 1 hour online the Customer Support rep told me I would have to reformat again and load XP Pro. However, when I use the reinstallation CD, it now does not give me the option of XP Pro, only XP Home.

Is there somewhere in the depths of the PC that I can access to give me the option of XP Pro again ?

My Service Tag etc is also not recognised so I can't email for support !!!

This is a genuine OEM PC with a genuine OEM sticker and a genuine OEM Reinstallation disc.

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  • Dear All,

    Thanks for all your replies and advice.

    Mystery is, I think, solved. I may have used the wrong Reinstallation Disc !!!

    My daughter has a Dell laptop with XP Home on it and I may have used her disc instead of mine. Mine has gone permanent walkabout somewhere.

    However, much praise must go to Dell Technical Support who after listening to my problem, and checking that I did indeed have XP Pro installed when new, sent me a new Reinstallation Disc and also a Drivers Disc.

    I spoke to them on Wednesday and by Friday my new discs had arrived by courier. Not had a chance to try them yet but was very impressed by their telephone manner, patience and efficiency.

    As XP will not be supported next year I shall probably go the Windows 7 route using my machine, with a bit more RAM, as suggested by another poster.

    Once again, thanks to all, and apologies for being a dimbo !

All Replies
  • murrayxxx77

    I recently reformatted my Dell Dimension 5150, bought new ~2007. I used the original sealed Reinstallation CD but accidentally installed XP Home instead of XP Pro. When I tried to activate the Windows, I was told it was an invalid copy (as the activation number referred to XP Pro). After about 1 hour online the Customer Support rep told me I would have to reformat again and load XP Pro. However, when I use the reinstallation CD, it now does not give me the option of XP Pro, only XP Home.

    Is there somewhere in the depths of the PC that I can access to give me the option of XP Pro again ?

    My Service Tag etc is also not recognised so I can't email for support !!!

    This is a genuine OEM PC with a genuine OEM sticker and a genuine OEM Reinstallation disc.

    murrayxxx77

    No, you will need to perform a clean reinstall of XP Professional.

    How to carry out a clean reinstall of XP.

    First, disconnect all the peripherals from the system, except the keyboard, mouse and monitor.

    You can use the Dell's Guide for a Manual Reinstallation of windows HERE and maybe this interactive guide for a clean reinstall of XP HERE can help.

    While installing, remember to delete all existing partitions when you are prompted, then recreate the partitions and format the hard drive, following by installing XP.

     After installing XP, you need to install the drivers and applications in the correct order, see HERE.

    A hint: After installing each driver, restart the system.

    Followed by installing the Anti Virus utility, updating the definitions, then all the critical Microsoft updates.

    Bev.

     

    If my answer was helpful, please use the 'Did this answer the question' and click: Yes
    Forum Member since 2001
    I am not employed by Dell

  • If you're going to this much work, you might consider upgrading to Windows 8, as XP support is ending next April. Amazon is selling Windows 8 Professional Upgrades for $85 including shipping.

    As Bev was saying, to install XP Professional with the OEM disc, you're likely going to have to reformat. If you can find a retail or generic OEM disc, you can install without activating, and afterwards use Microsoft's product key change utility to activate with your Dell product key.

  • For what it's worth, I upgraded a 5150 to 2gb RAM, 120gb SSD and clean-installed Windows 7 Professional 64-bit yesterday.

    Everything works, and it pops out of S3 sleep in seconds. The owner is pleased, because it's much faster than the old spindle drive-installed OEM XP and the soon-to-be- end-of-life XP is now supplanted by a modern version of Windows.

    There's life in these old machines yet!

  • Hi Murrayxxx77,

    Two things that are a little odd. The Dell reinstallation disc should have Home or Pro listed on the disc. So you may have the wrong disc. Yes, this has been known to happen. Second, normally you should never need to activate a Dell after installing the operating system.

  • Dear All,

    Thanks for all your replies and advice.

    Mystery is, I think, solved. I may have used the wrong Reinstallation Disc !!!

    My daughter has a Dell laptop with XP Home on it and I may have used her disc instead of mine. Mine has gone permanent walkabout somewhere.

    However, much praise must go to Dell Technical Support who after listening to my problem, and checking that I did indeed have XP Pro installed when new, sent me a new Reinstallation Disc and also a Drivers Disc.

    I spoke to them on Wednesday and by Friday my new discs had arrived by courier. Not had a chance to try them yet but was very impressed by their telephone manner, patience and efficiency.

    As XP will not be supported next year I shall probably go the Windows 7 route using my machine, with a bit more RAM, as suggested by another poster.

    Once again, thanks to all, and apologies for being a dimbo !

  • Excellent. Glad to hear you've got it sorted.