Optiplex 755SFF BIOS A19 to A22 (04/01/2013) fails


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Optiplex 755SFF BIOS A19 to A22 (04/01/2013) fails

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I recently tried to update my BIOS from A19 to A22, dated 4th Jan 2013 and for some reason I get the following error :

"Windows Configuration Error. An error was encountered trying to configure Windows to allow flashing, please reboot and try again. If the error reoccurs, please contact technical help"

I am currently running Windows XP Pro SP3 (x86) and I have had no problems with updating BIOS before.

I have tried rebooting into Safe Mode and running the BIOS update (O755-A22.exe) but still no success.

I could put this file onto a CD but not Floppy due to the size but even then, putting the file onto removable media will not make it  "bootable" surely?

Thanks for reading  - I would appreciate any help please

All Replies
  • Hi jayc242,

    The error may be occurring due to upgrading the system BIOS directly from version A19 to A22. You may install BIOS version A21 before updating the BIOS to A22. Please visit the link: http://dell.to/10m4AWi, to install version A21.

    Note: Before updating BIOS please ensure that:

    • Battery is >10% charged
    • Battery charger should be connected
    • No external devices (flash drives, printers, external hard drives) should be connected.
    • All other programs should be closed and documents saved

    You can also try to reset the BIOS to factory defaults and then try to update the BIOS. To reset, follow the steps below:

    • Power on the system and tap <F2> at the ‘Dell’ logo
    • Go to ‘Maintenance’ tab on left side
    • Go to ‘load defaults’ on right side and hit ‘Enter’
    • Press ‘Esc’ to ‘Save and Exit’

    Hope this helps. Please reply if you have any other questions.  

    Thanks & Regards
    Amogh G
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