No RAID option on Optiplex 7010?

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No RAID option on Optiplex 7010?

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I have two 7010s at my desk (A09 BIOS) that I was hoping to enable Intel Software RAID on, but there's no option in the BIOS to enable RAID. I'm used to seeing "IDE, AHCI, RAID", but these only give me choices for "IDE, AHCI". Any ideas?

Verified Answer
  • Hi Marc Doughty,

    RAID is unsupported by OptiPlex 7010.

    For any clarifications feel free to contact me.

    Thanks and regards,
    Madhur B
    #iworkfordell
    To know more about Dell Product Support, Drivers & Downloads, Order & Dispatch status -> choose your region US Customers; UK Customers; India Customers. For Dell support videos click Here.

All Replies
  • Hi Marc Doughty,

    RAID is unsupported by OptiPlex 7010.

    For any clarifications feel free to contact me.

    Thanks and regards,
    Madhur B
    #iworkfordell
    To know more about Dell Product Support, Drivers & Downloads, Order & Dispatch status -> choose your region US Customers; UK Customers; India Customers. For Dell support videos click Here.

  • So... the 7010 has a chipset that does Intel RAID, and the software for it is right there in the BIOS (confirmed by putting an older array into the 7010, and it sort of recognizes it as RAID, but won't let me boot to it), but Dell disables it to create a market for the 9010?

    That's... Disappointing.

  • Hi Marc Doughty,

    In OptiPlex 7010 RAID is unavailable and in OptiPlex 9010 RAID is available.

    Even if the Chipset of both the computers are same, the BIOS in 7010 has no Raid support in it. This is as per the design to customize the computer to work effectively. I agree with you few technical design can cause inconvenience.

    For any clarifications feel free to contact me.

    Thanks and regards,
    Madhur B
    #iworkfordell
    To know more about Dell Product Support, Drivers & Downloads, Order & Dispatch status -> choose your region US Customers; UK Customers; India Customers. For Dell support videos click Here.

  • Hi Mark Doughty,

    Unfortunately we have not received feedback from you on this topic. If you need continued support, please write back to us. Other community members who need assistance please start your own topic in a new thread.

    Thanks and regards,
    Madhur B
    #iworkfordell
    To know more about Dell Product Support, Drivers & Downloads, Order & Dispatch status -> choose your region US Customers; UK Customers; India Customers. For Dell support videos click Here.

  • Good Evening,

    My company just purchased 20+ Optiplex 7010 machines and we are having a problem. We are using cloned HDD from the Optiplex 790 machine and when placed into the 7010, Windows will not boot. I have tried the master copy in a 790 machine and it works perfectly, and does not boot in the 7010. Do you know of anything that could be causing this problem?

  • You cannot install Drives in a different set of hardware. Cloning is not supported.

    You receive a Stop 0x0000007B error after you move the Windows system disk to another computer

    You receive error: Stop error code 0x0000007B (INACCESSIBLE_BOOT_DEVICE) after moving Drive from one hardware type to another.

    Applies to

      * Windows Vista Business

      * Windows Vista Enterprise

      * Windows Vista Home Basic

      * Windows Vista Home Premium

      * Windows Vista Starter

      * Windows Vista Ultimate

      * Windows 7 Enterprise

      * Windows 7 Home Premium

      * Windows 7 Professional

      * Windows 7 Starter

      * Windows 7 Ultimate

    support.microsoft.com/.../922976

    Report Unresolved Customer Service Issues here:

    Dell - Unresolved Customer Service Issues

    I do not work for Dell. I too am a user.

    The forum is primarily user to user, with Dell employees moderating.

  • Hello, Did you ever find a solution to this..  I'm in the same situation right now. I had an old Optiplex  running xp.. that we imaged with StorageCraft and restored on  a Dell Optiplex 7010..

     

    I'm getting the same error message.. 0x0000007B on boot.. 

     

    Best,

     

    Ivan

  • Ivan,

    It won't work for the reasons stated above. Please read the post before asking a question that's already been answered.

    Thanks and good luck!

  • Osprey,

    I read the post clearly - but the answer that was posted was not acceptable for us.    Here's what worked for us...

    I first tried to inject the Chipset Drivers to see if that would work.. and it failed..

    We then went into the Bios and changed the drive setting..  from HCI to ATA

    Problem Solved - System  booted with my old Optiplex image.

    Best,

    Ivan

  • I've got an Optiplex 7010 that came with Win 7  I've tried installing XP on the machine and am having no luck at all.

    I've tried the following which was on one of the Dell forums but no luck.  When it gets down to starting XP to complete installation I get the BSOD.  I've tried going into the BIOS and changing settings on the drive type from AHCI to ATA with the same results.  Here's the instructions I received:

    - Download the Intel Rapid Storage Technology Management Console and Driver from DELL for your OptiPlex 7010. As of today, the file is called: iata_cd_010512ZP_ZPE.exe (Version:  11.0.0.1032, A00)

    - Unpack this file, e.g. automatically to C:\Dell\Drivers\02PTJ\

    - Extract the driver files by running:

    setup.exe -a -a -p c:\AHCI

    - Copy the driver files from c:\AHCI to your floppy disk

    - Boot from your Windows XP setup CD, press F6

    - When you are asked to select the driver from floppy then choose:

    Intel(R) 7 Series/C216 Chipset Family SATA AHCI Controller

    - On the next screen enter "S" to use the driver from the floppy

    If I can't get XP installed on this system, its useless.  Suggestions? 

    When I do the above procedure the "Intel(R) Series/C216 Chipset Famly SATA AHCI Controller" is not one of the choices offered.

    JohnCigar

  • Hi JohnCigar,

    So explain what you see on the floppy disk. Have you tried any of the choices listed? Have you tried setting the controller mode to ATA?

    Yes, installing XP on newer machines is not fun.

    EDIT: Sorry, one more thing. You must have the boot option set to BIOS, not UEFI.

  • The floppy disk contains the following:

    iaAHCI                Security Catalog

    iaAHCI               Setup Information

    iaStor                 Security Catalog

    iaStor.sys          System File

    TXTSETUP        OEM File

     

    When the choices pop up when it is ready to take the drivers from the floppy, the only choices shown are:

    ICH7R/DH SATA RAID

    ICH7MDH SATA RAID

    Intel Desktop Workstation Express Chipset SATA RAID

    Intel Mobile Express Chipset SATA RAID

    I've tried all of the choices, they continue down to the point where windows normally starts to complete the installation at which point I receive the BSOD

  • So after you choose one of these, the XP installer sees your hard drive and the installation proceeds, but after the first reboot, you get the 0x7B error?

  • Ok, you are correct in that it takes the driver (I've tried all 4 choices that are displayed with same result) and continues to load the rest of the drivers and then gives me the BSOD when it reboots to finish the installation with the message:  STOP 0x0000007B (0xF78B2524) 

    One thing I've found from reading one of the read-me files enclosed with the executables (driver file which is the one described above) is that none of my choices reflects the C216 chipset choices.  This machine has a C216 chipset and it also says in this readme file that the chipset driver must be installed first.  My question at this point is how do I install the chipset driver before I install Windows XP?  There seems to be no way to do this in the XP installation routine.

    Thanks!

    JohnC

  • Yes, the chipset driver is the first driver installed, but not before the OS.

    I'm not sure if you confirmed whether you have tried setting the controller to ATA mode in the BIOS.