No boot device available
Is the problem. Im on vista
I cannot boot beyond this page
I recommend you to run a diagnostics on the hardware components of the system. To run diagnostics restart the system and at the Dell logo tap the F12 key every two seconds. This will start the One-time boot menu. Using arrow keys select ‘Diagnostics’ and hit enter. This will run diagnostics on the hardware components of the system which may take around 5 minutes. Please reply to this post in case of any error message.
I also need some more information like the model of the system. Please confirm if this is the only message which comes up on the screen at start up.
Thanks and Regards,DELL-Sujatha KDell Social Media and Community Professional#iwork4DellOrder StatusDownload Drivers
yes the previous page was all i see to answer that question
f12 key takes me to this page....
main processor: AMD anthlon (tm) 64 x2 dual core processor 5000+
memory testing : 2096128k OK (installed memory 2096128k)
SATA 0 :
SATA 1 : Optiarc DVD+/-RW AD-5170S 101B
SATA 2 : none
SATA 3 : none
Diskette drive 0 seek failure
strike f1 to retry boot , f2 for setup utility
trying to find you some model information....
service TAG: <ADMIN NOTE: Email ID removed per TOU policy>
that gives you all the information you need right to check model?
i have even more details for you, found the receipt :), and yes ive bought a new dell since, ive bought exactly 10 dell computers in my life, so an awesome customer !!! hehe
InspironTM 531 DT (D015109)
AMD® Athlon™ 64 X2 Dual Core Processor 5000+, Genuine Windows Vista® Home Premium - English
AMD® Athlon™ 64 X2 Dual Core Processor 5000+
2048MB 667MHz Dual Channel DDR2 SDRAM [2x1024]
Dell™ Entry Quietkey USB Keyboard - UK/Irish (QWERTY)
Dell™ 22" Black Wide Flat Panel (E228WFP) - UK/Irish
128MB ATI® Radeon™ HD 2400 Pro graphics card
500GB (7200rpm) Serial ATA Hard Drive with 16MB DataBurst™ cache
Floppy Drives and Additional Storage Devices
19-in-1 Media Card Reader
Microsoft Operating System
Genuine Windows Vista® Home Premium - English
Dell 2 Button USB Scroll Optical Mouse - Black
16x DVD +/- RW Drive
Integrated 7.1 Channel High Definition Audio
English Documentation with UK/Irish Power Cord
Gedis Bundle Reference
Microsoft Application Software
Microsoft® Works 8.0 - English
1 Year Base Warranty - Collect & Return
Enhanced Service Packs
Protect your new PC
No Security/Anti-Virus Protection - English
Inspiron Desktop Order Uk
Dell System Media Kit
Resource DVD - (Diagnostics & Drivers)
Accidental Damage Support
No Accidental Damage Support
Promotions Hidden Option Class
Free 19"Wide Flat Panel to 20" Wide Flat Panel.
Online Promotion Option for GEDIS Configs
Dell Internet Order.
Sounds like a hard drive issue, as already advised, run Dell diagnostics.
Regards to the 'Diskette drive 0 seek failure', if there's no Floppy Drive installed, enter the System Setup [F2 on startup] and check that the Floppy A drive is disabled.
If my answer was helpful, please use the 'Did this answer the question' and click: YesForum Member since 2001I am not employed by Dell
Hi Bev and Dell support,
When i push f12 i get taken to this page (see below) until i disabled floppy disk, i dont have any option to run diagnostics either way do i?
i get this page when i disable floppy disk
Have you tried running diagnostics from from the Drivers and Utilities disk, that was shipped with your computer package?Insert the Drivers and Utilities disc. Shut down and restart the computer. When the DELL logo appears, press F12 immediately.NOTE: If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft Windows desktop, then shut down your computer and try again. NOTE: The next steps change the boot sequence for one time only. On the next start-up, the computer boots according to the devices specified in the system setup program. When the boot device list appears, highlight CD/DVD/CD-RW and press <Enter>. Select the Boot from CD-ROM option from the menu that appears and press <Enter>. Type 1 to start the CD menu and press <Enter> to proceed. Select Run the 32 Bit Dell Diagnostics from the numbered list. If multiple versions are listed, select the version appropriate for your computer. When the Dell Diagnostics Main Menu appears, select the test you want to run.Bev.
going to try and find the diagnostics CD tomorrow, i think its in the garage and there are spiders lol
i did install the diagnostics tool on a flash drive and selected to run it but it just goes to this page.....
Sata 1: Installed
Sata 3: none
so i will try and run it from CD tomorrow and reply back.....
mean time i recorded whats been going on (i recorded this before i did the diagnosis flash drive idea - that appears in the first list of options btw), any suggestions please help.
Infact i only want some photos and a few files from this computer if there is anyway to just dip in and get them then i'd be happy to burn the computer after.
Any ideas help :) i'll be back
Try using the 'Utility Partition'.
Also, if you only want to transfer files. photos and folders, one of the easiest procedures for transfering the files and folders, is to remove the hard drive from the 'old' computer and using an USB 2.0 adaptor similar to THIS and attach the hard drive to an USB port on a working computer and transfer the files and folders to it.
If I may stick my nose in here...
If you only want to rescue some files from this PC, does that imply it hasn't been used for a while?
Since the floppy drive controller is enabled (the default setting), I'm wondering if the motherboard battery died so it's not saving the changes you make in BIOS setup, and no matter what you change, it defaults back to the factory settings as soon as you exit setup.
IF I'm correct about the battery, the SATA controller will have reverted to the default setting too. I presume Vista was installed with SATA drivers so the controller setting probably needs to be set to RAID or AHCI (if this option is offered) If the SATA controller is set incorrectly, you'd get the "No boot device available" error message.
Reboot and press F2 to open BIOS setup and look under INTEGRATED PERIPHERALS for Serial ATA and see how it's set. If necessary, change to RAID (or AHCI), save the change and reboot. Obviously, you'll likely need to replace the battery first in order for the changes to "stick".
Just a thought...
If this answers your question, please click Yes
Forum Member since 2004
I am NOT a Dell employee
I Tried using the 'Utility Partition'. No luck.
And thanks for the accessing files tip, i will need to get these files off one way or another but still want to try and get the thing working meantime.
The computer was being used to stream video, its an old computer we rarely use it...anyway it does work. The computer froze and jammed.
"Reboot and press F2 to open BIOS setup and look under INTEGRATED PERIPHERALS for Serial ATA and see how it's set. If necessary, change to RAID (or AHCI), save the change and reboot. Obviously, you'll likely need to replace the battery first in order for the changes to "stick"."
I enabled raid here on all 4 Sata's:
saved and tried continued and we get stuck on this screen here for eternity on every boot:
And actually i cant even get into the f2 or f12 screens now on every restart we end up on that screen above ^
Get a Flash Drive 16 Gig Micro Relay from Staples is $17. Get a Linux Pro magazine.
F12 Boot from Live Linux DVD. Mount drives. Copy files. Done.
Report Unresolved Customer Service Issues here I do not work for Dell. I too am a user. The forum is primarily user to user, with Dell employees moderating.
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cool like the idea but i cant actually get on any f2 or f12 page atm, it says its loading boot or set up menu but then jumps to this page
You only want to enable RAID on the boot hard drive, not on drives that don't exist in the system.
You may want to go back and consider Bev's idea to use a USB adaptor to connect to another PC...
yeah i dont think im going to be able to get to any f2 or f12 page now so it will have to be Bevs idea.
The only thing im wondering, the hard drive was revving but couldn't get into full flow on start up. Bevs idea wont work if the hard drive is messed up will it ?